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based on 83504 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals!
Very professional, gave me a call when to expect serviceman and he arrived on time and did a great job.
There are stripe marks left in the carpet. I would like to see if anything can be done
Nice service man, Keith.
The main thing is that the carpet is clean and looks like new. I also liked that the technician didn't spend a lot of time pushing additional services on me. He made me aware of the additional services without using a hard sell approach that really turns me off.
If we had been told by the person on the phone and also the tech when he arrived that the pet stains could not be removed--then I may not have had the carpets cleaned--I just remembered that on all the radio commercials they all stated all stains could not be removed. Paying 200.00+ dollars and still not cleaned was disappointing.Tech was nice and was on time.
No residue or soap left in carpet
Carpets look really clean. All stains were removed. Tech was very efficient and polite. My only concern was that he cleaned the front area rug for me and it sits on a wood surface. The moisture went all the way through even though he said it would not. I had to remove the rug while it dried in order not to affect my wood floor. However, he cleaned that rug for free as a "thank you". I do appreciate that very much, just glad I doubled checked. Could have discolored my wood floor. All in all, am very pleased and would highly recommend. Thanks you.
Fast,easy and clean
I have pets and the service with the extra feature resolved pet issues the tech was pleasant and knowledgable
So far the carpets are very clean and I will be looking to see that the dirt "attraction" is really not there. The services provided by Michael were very professional, friendly, courteous, and cooperative. I
Professional and super clean carpets
Great job in a reasonable amount of time. Knowledgeable and courteous employee.
Friendly staff, cleans great with no smell. Stays clean longer. Knowledgeable technicians.
THE FLOORS WERE VERY CLEAN, AND I LIKED THAT THE PRODUCTS USED WERE NON TOXIC AND SAFE ENVIRONMENTALLY.
THE ONE WHO CLEANED OUR FLOORS, RON SELF, WAS VERY PERSONABLE AND DID A GREAT JOB CLEANING.WE ARE VERY SATISFIED WITH THE RESULTS.
THANK YOU.
The technician was pleasant and knowledgable. He was very thorough in asking about specific cleaning needs and taking care of them. The carpet looked great when he was finished, and it dried pretty quickly. I will definitely use your company again, and I have already given you a good recommendation to some friends.
Extremely efficient and friendly
The technician did a wonderful job, was friendly, helpful, and knew his trade.
That it is safe for the environment.
Every thing was great
nice tech, nice results with the carpet
Seems my tech was in a hurry
Your associate was thorough, explained what he was going to do and why. He removed stains that I thought were permanent. Our carpet looks new again.
It is a product that does leave the carpeting wet....and dries quickly....
That my carpets look like new when your staff has done the work on them.
The carpets are clean and the technicians friendly and efficient
The carpet looked like brand new after the cleaning. Our carpet is almost 7 yrs old, and we have two toddlers and two indoor dogs. To see how clean Zerorez was able to treat our soiled carpet was astounding! We also loved how the carpet felt so fluffy after the cleaning and how it took no time at all to dry up!
The tech was very professional, friendly and helpful. I was very impessed with the service.
Carpets looked clean and no smells

The lack of chemical use is my primary approval to hire ZeroRez for my carpet cleaning needs. Their staff explains the details and have knowlege of what they are doing. The last time we used them I noticed that the carpet stayed clean longer and the stains do not show up/resurface after a couple of weeks, like it does when the other company uses chemicals.
Thank you ZeroRez