What our clients think of us!

Everything and everyone I've ever had contact with!

I appreciate your immediate response to the first survey I filled out. On your first visit on Jan. 2, I indicated on the original survey that I felt an area of high traffic
was not sufficiently cleaned. You sent out another technician on Jan. 10 who did a great job re-treating this "problem" area. I am very happy with the results -- and particularly with the obvious importance Zerorez places on satisfying your customers. I very much appreciate your response to my concern and thank you for your quick action.

our experience was positive, helpful, not pushy, and very professional. the work done was very well done.

I like the constant communication before the service and I like the no soap cleaning.

if someone asked I would recommend

They are clean.

I was given a time period of 1130-130 on a Saturday. No one was there at 130 nor had i heard from anyone if they forgot me or what. I called and was told that it took longer at the previous scheduled home- there should be a process in place that a client is notified AS SOON as it is known they the designated time is going to be close and certainly if it cannot be made at all as was in my case. Otherwise, I was happy with the cleaning and the service reps who did the cleaning.

They've consistently done the best job cleaning our carpets. Always professional and friendly, helpful, and hardworking.

the guys explained everything (pet stains, upholstery cleaning questions)...my carpets are clean and fresh smelling...the cleaning was done in an efficient and timely manner. i am anxious to see how long the carpet stays clean after this type cleaning.

It is clean when they leave. That's what we hire you for.

Eco friendly prompt and a fair price

Tech was polite and proffessional, explained everything clearly and was neat and clean.

They got a spot out that I have been trying to for years!!! Very friendly and informative on what they were going to do before starting:)

I appreciate efficiency in customer service. Also appreciated advice about care of my wood floors.

cleanest my carpets have looked in years, but a little pricey

The all natural cleaning process is great! I'll continue to use Zerorez.

Great job.

The technician arrives when at the time of my appointment. Product seems to work great for my carpeting.

Products: how clean my carpets feel and look, especially since they're 30+ yrs. old.

Services: how friendly and helpful the technicians are about providing service. (It is helpful when they take their paper shoe covers with them and don't leave them in a wad on my front porch). :)

I had old red wine stains from a renter that had been cleaned and remained and Zerorez took it all out - I am so thrilled I will not have to give a carpet allowance or replace carpet when I put my home on the market.

My only complaint would be pricing.

Everything

Gets most every stain out.
They moved couches/chairs and cleaned underneath. Made a big difference.
The 2 guys that came worked well as a team.

Our floors look so much better except for the grout that could not be reached by the buffer/machine (under the kitchen/bathroom cabinets). These areas would be best cleaned by using a brush by hand.

You did a wonderful job cleaning our carpets and have wonderful people to work with!

I was never told you didn't move furniture so I moved my furniture while your guy stood there and watched me....total shame on him, and NONE of my stains came out, not that the tech tried.

Good results...Nice worker

yes I would

organic and smells good. environmentally friendly. Nice staff

The way your company make sure me the customer is satisfied with the job your company provide whenever you come to my home. Thanks again.

I still need my quote