- Phone: (214) 372-5326
- Visit Website
based on 84618 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service actually does what it is supposed to do, gets my carpet clean.
Very good work was done with care and the carpet looks clean and nice.
It was fast, and didn't smell like chemicals
the quality
Polite...clean and the products work!
The best carpet cleaning company by far, in my opinion. We are very happy with the results and very pleased with the professionalism and courteousness of the technitian. We will definately be using only Zerorez for carpet vleaning from now on!
The sservice tech was friendly, thorough and on time. He did a great job cleaning the carpets.
No chemicals, the carpet dried within a few hours, and the process was fast and efficient.
I have used your co. both at my residence & my office, love the quality of the work. Think your prices are a little steep and when you say you clean 2 rooms for x price, that means with the furniture in it. That is kind of deceiving, that is not an "entire room" Not a fan of semantics.
Your team of workers was amazing. This crew was the best I have had in my home. They were courteous, friendly, knowledgeable and good at their jobs. Excellent sales people too!!
The professional manner in which the carpet cleaners approach their job.
D C did a great job of informing me of the difference in your method and that of others. He tended to business in a pleasant way.
We intend to have D C return and clean the tile in our home.
Name removed
This last technician (Keith) was excellent and did an amazing job. The tech we had a few months back really did not do nearly as good a job. We are very pleased this time.
Our carpets have not looked that good since they were installed. We are very pleased with the results. The technician was very friendly and worked hard at getting all the stains out of the carpet. He did an awesome job!
On time, competent, thorough, knowledgeable
Service is A number 1
You are so clean and tidy and so professional at all levels
Friendly, helpful service man. Thorough cleaning. No detergent.
Fast friendly service.
Everything was great! Dries fast and my carpet looks amazing I will continue to use you guys!!!!
The cleaning is not with harmful chemicals. Thomas made sure we were happy with the reclean. He is very professional!! Thanks
professional service
Because the company only uses water and no chemicals. Also the guy that cleaned my carpets explained to me the procedure and did a great job. My carpets looks and feel so good. He was highly qualified and efficient. He was also very courteous.
I was charged for a trip fee that I wasn't told about upfront. Furthermore, the urine odor was not removed in one of the rooms. I am really disappointed and hope that someone will call and have them come back out and redo the family room.
The technician was right on time, very courteous and did an excellent job on carpets that hasn't been cleaned for seven years. I had used a spot carpet scrubber for pet accidents and over time, the carpet developed obvious round spots where the shampoo left in the carpet had drawn more dirt than the surrounding carpet. The carpet looks like new now.
I especially liked that, with no residue left, my carpets should stay cleaner. I also appreciated that I wasn't pressured to buy other services. I will definitely use this company again and will recommend it.
Natural products. Friendly, efficient and knowledgeable staff. Excellent service. .great job...give Ron Self a raise!
I appreciated Ron Self's professionalism and experience as he cleaned my 7-year-old carpet. He got out some hard spots that other carpet cleaners have not been able to remove. He definitely went the extra mile and also gave me some great tips to prevent future stains, save money and maintain my fresh-smelling, almost like-new carpet.
Good prices. Technician was super friendly and professional. Service was everything I had expected and more.
Great, knowledgable technicians. Great customer service
The vents were not properly cleaned even after the second visit. The detail on the grout cleaning was not as expected. The main areas were properly cleaned, but corners, edges and small rooms looked as they were not touched.
Some of the air ducts are collapsed and the cut areas have come apart and air is leaking in the attick. The rotating brush seemed to be missing half the brisssels.
After calling customer support and being told that they would send over a supervisor and their best techs, you sent over the same techs.
When I called customer service again a supervisor asked me to send pictures which I did. I have yet to hear back. After I called customer service again I was told the supervisor was busy, but that he would call me back.