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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional techs and phone associates
The gentleman was VERY professional, polite, quick to get the job done. Did a great job cleaning up pet stains; like the fresh scent. I would definitely use them the next time!
AWESOME!!! FROM BEGINNING TO END!! BEST EVER!
Joel was the best. Got here at the time frame you quoted. Nice guy. Really worked hard and was very conscious of my "pre treat" areas. Will call you again. Also, the Fuller's Jewelry $100 gift card was the bomb. Got 2 new Pandora charms and my carpet cleaned. Nice bonus.
That its all natural (all green).
My carpet could be cleaner. The traffic areas are still dark from previous dirt.
Zerores is always able to get my carpets super clean...great service!
the grout dirt did not clean on the tiles so we had to scrub it ourselves
Technician very professional, knowledgeable and courteous.
The technician who came to my home was a quality person and showed a pride in his work that I was not accustomed to seeing in the carpet cleaning industry.
No chemical smell and crunchy carpet after cleaning!
The Technician was knowledgeable and friendly. The service was efficient.
I appreciate your following up when I have a problem with the cleaning.
Hall area. And other heavy traffic area is not cleaned to satisfaction.
Products are chemical free. Staff are professional, courteous, and caring for individual needs.
Prompt arrival. Quick job.
Wow! You guys exceeded my expectation. The carpet looks awesome and service was professional! Thank you so much!!!!
professional and thorough
Friendly techs
Your worker did an excellent job
the representative was clean cut extremely polite and Did an awesome job, our carpet look like crap before he got here and now it looks awesome thank you very much...oh... and my daughter would like contact information our service rep Mitchell...I guess she really likes the carpet, well she is a blonde.
My carpets are clean. My house smells fresh and the technician was right on time!
This appointment was a follow up to my first one, and both the young man on the phone and the technician were very friendly and helpful. As a result of two excellent appointments, I am committed to using Zerorez for all of my future household cleaning needs.
None of the in-room closet carpet hasn't been cleaned. Would like to get my money back.
Products left my carpet clean and seralized and smelling like new. The tech that came out ( tracy) was GREAT! Very professional, personable, and quick. I will most definitely be a returning customer.
Serviceman was misleading in his up sells, and when I expressed my concern, I got a follow up visit with the supervisor/manager/whatever, but he was more interested in educating me on the difference between a stain and a discoloration than he was on listening and making things right. Too many other reputable carpet cleaning companies around to put up with that.
Thomas did a great job and was very knowledgeable about carpets and did his best to clean my carpets to whete I saw a sgnificant difference even in old worn carpets, also haviing our carpets actually smell fresh and clean even putting my nose into the carpets with no oder at all was incredible
The technician was accommodating when I had to change my order, he was friendly and did a nice job of cleaning my carpets.
It got really bad spots out
Quality service, good people