- Phone: (214) 372-5326
- Visit Website
based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Super great technician!!! Fresh clean smell.
No Chemicals
Was on-time and did a good job.
good customer service
Great service for the price. Lives up to the commercials on the radio.
Your service was not as advertised. Several spots did not come out.
How well they work. I was so impressed the first time and the second time.
Friendly staff and great cleaning
Service person worked quickly and was polite and professional
No chemicals left in my carpet.
On time, professional and personable technician. Very good results.
The guy did a great job. Only one spot did not come out. Much better cleaning than the first time I used Zerorez.
Appreciated Randy work.
No chemicals.
Staff member was professional & did explain efforts to explain efforts to remove but they remain. Chose your company due to loyalty with Jody Dean & KLUV, but stories of greatness & success have not proven true. Understand reality & tough jobs, but stains are from wood furniture legs, so thought that could compare to oil paint removal advertised. Should be more cautious about bragging on success.
The guy who did the work in our house was Stacy... he was so wonderful. Liked him when I first met him and he proved to me a trusted gentleman in my home. Such a nice guy and a pleasure to speak with and I had no worries leaving him to do his job while I ran errands. He was still hard at work when I returned and I have no qualms recommending him and Zerorez to do the job right!
When he came in and looked at the couch your rep. said the spots and stains should come out except for an ink stain on a cushion bottom and a water stain under a cushion on the couch.After it dried the couch looked much like it did prior to the cleaning, same spots and all. We saw some of them before your rep. left and when we asked him he said he tried but they wouldn't come out. Based on the results the fair thing for you to do would be issue a full refund. To be reasonable, and since he put the time, 50% would satisfy us.
Very prompt and professional. Carpet looks wonderful!
the technician was very through and fast :)
For the first time, our carpets were not only cleaned beautifully but they were completely dry within 2-3 hours. There was no odor and the carpets look new again
No chemicals in cleaners and friendly/knowledgable employees - extremely professional.
Technician was very professional.
I liked the response to my survey the technician came the second time and the job was perfect to our satisfaction. We have always heard great reviews about Zerorez work and their product but the customer service is one of he best
I am not real satisfied, the spot he said he could get out, you can still tell where it was
My tech worked really hard and seemed to want me to be completely satisfied with his work. I was very pleased with the results and I will definitely use you again. Thank you.
Came on time and was done quickly. But I mention Jodie Dean for the radio station and I have not been told how to get the 100 dollar Fuller Jewelry Store coupn.
I had two rugs sent to the factory to be cleaned and have not gotten them back yet, but I am very happy with the carpet in my bedroom that was cleaned. It is the only room in the house with carpet, and the room the pets go to for accidents. Now the carpet looks brand new. I intend to use Zerorez on a regular basis now.
Great price for the service
I'm not familiar with what all of your products are but I was happy with the outcome of my carpets.I did appreciate you keeping me informed that the technician was running late and him also calling to advise as to when he arrived. He was professional , well informed, answered
my questions and offered good suggestions on how to keep my carpet a little cleaner.

Very clean and fresh without linger odor