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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
tech here was great
A lot quicker than Dalworth! Awesome results! After 3 years of my 2 children spilling drinks, food and vomiting on our carpets, it looks new again! I can't even tell where the stains were! I saw them day after day and now... Nothing! I'm still in disbelief that my carpets look this good!
No harsh chemicals, friendly technicians...thank you!!
They work, got my carpets clean!
There are still some high traffic areas that are not as clean as I'd expect. I also need the places in the hall where the water leaked from the water heater. Those need some special treatment.
Great service
THE SMELL IS STILL THERE. COME BACK FOR A RETREATMENT
safe to use in the home
Products - I have confidence in your products and think they are very safe for my family and pets. I also like that they do not leave a strong, over-powering odor, as I expect with toxic chemicals.
Services - beyond exceptional. The customer service provided on the phone was fantastic. The technician that visited my home was extremely professional, well-versed in the chemical process and gave a thorough analysis on my carpets. I never feel like I'm being sold additional services for commission. If it's needed, they let me know but if it's not needed, they will tell you as well. I don't worry about being taken advantage of. I trust the services and competency of Zerorez 110%!
Excellent service by Joseph. Very pleased with results!
Carpets really look clean…..some spots completely disappeared……service technician very good, very competent. Small problem…it took almost 12 hours to completely dry..wall across still left footprints…….all in all, I'm glad I left my old carpet cleaners and have started using ZEROREZ (this is second time)….and, will stay with you…..I gave Joseph my small oriental rug for special cleaning…am anxious to see what it will look like on return……...
Great customer service quality work making my carpet look new.
I felt that I was lured in by the carpet deals but then surprised by the pricing up charges for tile work and larger room up charges. Transparency is important and ZEROREZ is not.
Tile grout cleaning was amazing!!! So please with my results.
Two high traffic areas in the living room still look dingy. I've rescheduled a second visit to correct this problem.
chemical free products
Better Oder nutuealizer
My carpets never looked so good, not to mention my white couch.
Daniel was nice, friendly, and smiled.
Already referred you to our neighbors the Havins at 1217 Mackie. We like the cleaning process; it is very thorough.
We ordered the carpet cleaning kit from our tech but it has yet to arrive.
Name removed , 1217 Mackie, Carrollton 75007
Response time was quick, technician was helpful and courteous.
Luke did an excellent job. He answered all of my questions and gave me helpful suggestions.
Service guy was on time, very friendly and personable. He took his time cleaning and did an excellent job.
Thorough job.
The house always looks and smells so much better once the floors have been cleaned. I dont have to worry about any reactions with my kids which is always what I am looking for. The Technicians are always amazing when they get here and go out of their way to make sure they do a great job.
I like the quality of the cleaning. I did have a small problem this time but it was resolved. I have recommended your company to other individuals.
No chemicals
The first technician that cleaned my carpet did a horrible job. James Greenwood cleaned it again I was satisfied.
It works!
Alerted me when 10 minutes away and was in the time frame given to me.