Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83879 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 7, 2014 — Rated 9 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech, Regan, was hardworking, knowledgeable, and efficient.
Good job.
My only concern for the future is the upsell that seems to be required.
I did add lots this time, but only because it was time.

Report a concern   April 7, 2014 — Rated 0 out of 10 by J.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The first guy that came to my house David Moore left a big brown spot on my light carpet. This guy supposed to come back on the weekend to fix it, he never show up. I called Zerorez and they send another employee and he did a better job, but I still can see a shadow of this brown spot, this guy offer for me to call to Zerorez on Monday and have an expert come to fix this brown spot. Really, I am just tired of having Zerorez coming to my house. So I put all the furniture back to this room and I am just going to give up on you guys. I will definitely no recommend you guys, because you guys supposed to clean carpets and not to meke them worst.

Name removed

Report a concern   April 7, 2014 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You're on time and you do a great job. The techs who come out are professional and knowledgable.

Report a concern   April 7, 2014 — Rated 8 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

There were a few spots that did not get completely clean once the carpet had dried. These spots were pointed out prior to cleaning. No special treatment was done on these spots.

Report a concern   April 7, 2014 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service people are always friendly and professional. The product is GREAT!

Report a concern   April 7, 2014 — Rated 8 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have a special for two rooms in addition to three rooms. Not everyone needs to have 3 rooms cleaned all the time. Have a little incentive for us to do that as well.

Report a concern   April 6, 2014 — Rated 9 out of 10 by D.A.T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech Jaime was thorough and very professional.

Report a concern   April 6, 2014 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that the technician used the agitator first to lift up the carpet before cleaning so that the carpet looked fresh after he cleaned it. He was professional and respectful. I felt comfortable with him in my home.

Report a concern   April 6, 2014 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Awesome job, such a nice young man! The house looks fantastic!!!

Report a concern   April 6, 2014 — Rated 6 out of 10 by P.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Cleaning process was good but tech was WEIRD

Report a concern   April 6, 2014 — Rated 7 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The only problem I had was that it took almost 2 days to dry. The carpets look great and the technician was very friendly and professional.

Report a concern   April 6, 2014 — Rated 10 out of 10 by Debbie Halbrook Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, as promised, excellent job, sweet technician

Report a concern   April 6, 2014 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech did an excellent job. He was pleasant and efficient. He was able to remove an old ugly spot that has been on the carpet forever!

Report a concern   April 6, 2014 — Rated 10 out of 10 by John Peace Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything in the advertisement on KLUV was totally correct. Professional tech and introduced other services that Zerorez provides and we took advantage of these additional services. Thanks to Jody Dean and let me know how to obtain my $100 jewelry promotion.

Thanks again,
John Peace
Phone number removed

Report a concern   April 6, 2014 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast,neat &curtious. carpets look great. time will tell if the spots don't come back.

Report a concern   April 6, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked better than what we had. Friendly staff. Max did a good job of finishing what was started.

Report a concern   April 6, 2014 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There aren't any chemicals left behind.

Report a concern   April 6, 2014 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your process rally works. My floors look great.

Thank you.

Report a concern   April 6, 2014 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech Anthony was very knowledgeable and helpful. Carpet looks brand new! Great job!

Report a concern   April 6, 2014 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very courteous & took care of making sure hoses didn't mark up walls or baseboards. Very impressed!
Thank you!
First name removed O'Kelley

Report a concern   April 6, 2014 — Rated 9 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product worked especially well! My carpets look great! I like the concept behind the process. It makes sense. Your . The gentlemen who came to do the work were personable and professional

Report a concern   April 6, 2014 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work and professional

Report a concern   April 6, 2014 — Rated 10 out of 10 by Mary Reap Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Super friendly and always gets the stains out!

Report a concern   April 6, 2014 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employee did a great job and I would recommend him to do all my friends houses

Report a concern   April 6, 2014 — Rated 10 out of 10 by Francisco Alejandro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Fabian was very nice and did a great job

Report a concern   April 6, 2014 — Rated 10 out of 10 by Charles Swafford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and fast

Report a concern   April 6, 2014 — Rated 5 out of 10 by E.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My wife asked if he would do the hallways connecting the rooms that were cleaned. He said he would. I couldn't tell right away but it didn't get done. The last time these rooms were cleaned by Zerorez, they cleaned the hallways.

Report a concern   April 6, 2014 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional. Carpet is really clean.

Report a concern   April 6, 2014 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and easy.

Report a concern   April 6, 2014 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for the environment, pets, people, etc. My carpets always look like new after they are cleaned. My carpets are 12 years old


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