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based on 83879 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Tech and carpets look amazing
Cody was very professional (as was the person who took my initial phone call to help explain services and schedule my appt)
Clean and quick service; helpful with "on-going" suggestions / ideas
The quick response I received to my initial inquiry, the option for a service time within a week, the estimate by phone, Fabian's knowledgeable and efficient service, and my clean, clean carpets, floor & sofa!
Cleaning was excellent, technician very professional, and there was almost no perfume/chemical smell left behind.
Service Tech was right on time, he was also excellent in his job, explained treatment and if stains would come out (which he got 99% out) and very professional in his work and mannerism.
Our technician was so friendly and helpful. He did a fantastic job!
Prompt, courteous, thorough.
Timeliness and great service
You are on time, efficient, friendly, respectful of my home and furnishings; and your product and service perform exactly as advertised.
The technician was very friendly and knowledgeable.
My carpet was completely cleaned. Service was fast, friendly, chemical free, and trust worthy.
Cesar was polite, well spoken and did an amazing job.
I like the whole process and how the products works again living mechanisms in the carpet materials.
Carpet is very clean !
Quick
Zerorez was out a week ago and at that time the carpet was not clean. Yesterday Zerorez came out again and the carpet looks so much different. The rooms look brighter b/c of how clean the carpet is. We are very impressed with the amount of work Zerorez is willing to do to obtain the best customer satisfaction. We are very happy with the re-treatment of the carpet.
Joel did a quick job on my carpets. There were a few spots he was not able to get completely out but it still looks great.
Thanks.
I paid for the treatment for pet stains & for some reason it did not help this time. My last carpet cleaning with zero Rez was great unfortunately this one was not.
You are the one and only company who can truly remove stains and smells - especially pet odor.
A pet stain was still left in one area of the carpet (the rest came out - so i think he just missed this one) and also the technician really tried to up-sell me on an an expensive encapsulation service that we weren't wanting (because of the price). Then he made it seem like by not getting the expensive service we were going to have a stinky and gross house — seemed kind of judgmental. Otherwise it was a pretty good job. He had it fairly easy - we have a small house with a lot of area rugs and he just had to go around the peripheral of most of the rooms. Thanks.
no chemicals are used
knowledgeable and friendly help
demonstrated other services for free
Anthony was a very knowledgeable and personable person. He deserves a raise in pay. Everything was as advertised. It took longer to dry than promised.
YOU DO A GREAT JOB!!!
Jaime was hard working and very thorough
the concept of no chemicals is excellent.
also, that old residue from prior cleanings can be extracted is a bonus.
the technician did a great job and our carpets are very clean.
we will tell others about zerorez.
It works. Spots come out of the carpet.
Your technician Tyree was professional, polite, and fast. He brought up additional services that your company offered and did a thorough job!
The technician was very polite and helpful
I was a little upset about the spot removal. The salesman pushed really hard to get us to do the spot removal and so we finally gave in. This ended up costing us around $110. The spots weren't even remotely changed in the dining room. The spot in the living room was improved but is still very noticeable. They are just as prominent as they ever were in the dining room. The rest of the service was fine.

Quality work of technician, Jaime.