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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. Significantly better than competitors.
Great results and very professional service tech's.
His knowledge of your products and his courteousness
Price very good and affordable. Service was excellent and my carpets look like new. I had some bad stains and they all came out.
The way my carpets smelled & looked after cleaning!!! Fabio was very professional !!!!
The technician was wonderful and very professional and my carpets look new!
The tech was great Joshua I believe was his name!
They were on time,polite,thorough from start to finish. Good job, carpets look great.
The fact that you do not use detergents or chemicals on the carpet was huge for me since I have two dogs that sometimes lick the carpet.
I think that the guy that they sent out did a great job!! There were some spots on the carpet that I was not sure that would come out. He was able to get all but one and that one was much lighter after he finished. I has been a week now since he did the work and it still looks great!!
Cleaning was effective; staff was courteous.
I like the idea of no soaps or chemicals used during the cleaning process. I liked the person who performed the service. He was kind, professional, knowledgeable and easy to communicate with regarding the care of carpet. I like the results too, clean carpet!
We love the Carpet Cleaning
Great products and very knowledgeable, friendly, professional staff! Keep up the great work! btw, one of your staff members by the name of Joe is top notch!!
The only carpet cleaners that have consistently removed stubborn stains.
I paid $1500 to have my floor tiles cleaned and sealed, and the grout between them cleaned and sealed. The floor tiles were cleaned and "swiffered," but the grout was not cleaned or sealed. Additionally, a small piece of grout has been pulled out during the cleaning process. All of the cleaning and sealing has to be done a second time and the lost grout will be "inspected." I can no longer refer any of my neighbors to Zerorez. Indeed, for all the hassle, you should pay us after you have to do the entire job over!
Everything! Dependable, courteous, honest, hard working, thorough and reasonable. My carpets hadn't been cleaned in years but they looked almost like new when the young man left. I was very impressed with the gentleman who did the work and will definitely recommend Zero Res to all my friends and family. (Please, excuse my spelling.)
The technician was great and a delight to have in our home. The carpet, although 20+ years old, looks almost new. We did have a mailer coupon which not only gave us a good price for 3 rooms but also some tickets for a water park. We were a little disappointed that the tech. didn't have those with him. We will have to wait for someone to send them to us. Yes, we will use zerorez again and we've already had neighbors, after seeing the truck, ask us how we liked them.
The techs came right in and went to work. Very friendly and polite. They knew what they were doing.
The results you get from your service! Excellent!
Move light furniture to clean underneath. Your tech cleaned around some.
Fast, clean and no residue. Have had carpet cleaned before and so sticky with chemicals they had to come re clean
The lack of soaps and chemicals to produce clean carpet.
They work!
Luke did a great job. He was very accommodating and efficient.
Everything!
We have always been very happy with Zerorez until this time. The technician was super nice but in too big of a hurry and missed a lot. I still have vomit smell on my carpet in one room and I noticed that my living room smelled like dog pee. That has never been an issue the previous times we used zerorez. Usually the tech comes in and shines a black light and shows me where we should treat for pet stains and would have seen where my child was sick. Instead, he never asked us about anything and was done before I knew it. Usually it takes up to 2 hours maybe. It wasn't even 45 minutes. He didn't even ask us about the protectant.
Prompt, fast, clean
Great job! No more stains!
The tech ,Lawrence was extremely diligent . The only problem was the length of his hoses
Was not long enough to reach my master closet so it wasn't able to be cleaned.
He just adjusted my bill so that helped .
Do you have hose extenders or do you only have a finite length ??
My technician was helpful and courteous. He did a fabulous job!