- Phone: (214) 372-5326
- Visit Website
based on 84678 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your promotions are overstated.
Your method got the job done and carpet looks just great plus the young man was very good (Chris Jeffrys) and knew what he was doing. I will certainly recommend your company.
Prompt and friendly service.
Very very clean & smells good too!!!!
Thanks a lot,
Jane Kelley
I thought there would be a cleaner smell after the cleaning.
I had higher expectations of cleaning the high traffic areas.
Excellent job
No smell during or afterwards.
The technician appeared within the time span that was given to me, introduced himself, put on his protective show covers, and provided information about what he would be doing to our carpets. He presented himself as a professional.
the carpet cleaning was excellent, but the communication your company has is treble.
Friendly, clean and professional service tech Miguel. Took time to explain process and respected our home.
The technitian was very thorough and offered a good upgrade.
Very professional. Job well done.
Quality cleaning (best I've had) and attentive service. I never have any carpet stains reappear after my carpets are cleaned by Zerorez. That is not the case with other companies.
Would use again!!!!
Professional & polite & you do what you say you will do.
clean, no chemical cleaning and prompt, friendly service ... Miguel and Carlos went above and beyond on their recent visit to our home ... thanks, Zerorez
Fast, friendly service, fair pricing with no hidden uncharges, clean carpets!
The technician & the results
very knowledgeable
Great clean; house smells great; your technicians are very friendly and professional.
End results- carpets aren't soaked when you leave!
Carpet and furniture look great!
everything, but especially your customer service.
Didn't do any better than other companies I've tried
walls scratched where tech drug hose.
after dry, dirt spots not gone..All in all disappointed in job...
I called to schedule cleaning of my kitchen tile/grout and asked about the price, based on your previous service in my house (about6 1/2 years ago). The person I spoke to told me it had been $482.00 previously and that it should be a similar price. When the technician arrived, he didn't know it was for tile cleaning, and when he measured the area, he said the price would be $170 higher than the number we discussed over the phone. Even though it was a number of years later, that seems like a substantial increase, and I feel I should have been told that before the technicians arrived and had their equipment in my home.
Kyle and Travis appeared to work hard to clean the floor, and they were very polite, cordial, and helpful. Kyle asked me to look the floor over before they left, but because it was still wet, I couldn't really tell until the next day that there was still some discoloration in areas of the grout. I don't know if it could be improved, but the grout doesn't look nearly as evenly colored and stain-free as it did the last time I had it cleaned.
Not having your drivers out so late. Not live routing and giving them time to clean with patience. I have been in their shoes before and at the time of day he came and with the mentality to go home, he could have easily done a bad job, but he was a good guy and he took care of business.
Thorough, and quick
I'm very happy with the carpet, with 2 small children it gets very dirty and it's very clean now, also the person that cleaned it was very nice, thank you