Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83934 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 25, 2015 — Rated 8 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

be honest about not using water like other company, your advertisements says you use a dry product, not soap and water.Your representive did a great job.

Report a concern   February 25, 2015 — Rated 10 out of 10 by David Maclver Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results,no pushing for more repairs/services.

Report a concern   February 25, 2015 — Rated 7 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Had a rep come out and do a test spot on my grout, I waited till it dryed to look at it and it was ok. I was expecting a better result, when he left there was areas of water on my floor that should have been dryed up and the splatter on the lower part of my iron door should have been wiped off as well. I had to do all this myself.

Report a concern   February 25, 2015 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I wasn't "wowed" by the results compared to what I ended up paying.

Report a concern   February 24, 2015 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning products.

Report a concern   February 24, 2015 — Rated 10 out of 10 by Andrew Hoodwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Superior cleaning method. By far the best floor cleaning process on the market. Very clean too.

Report a concern   February 24, 2015 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personable, competent technicians who listen to customer's needs and take pride in their work.

Report a concern   February 24, 2015 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did an amazing job on the pet stains...carpet looks and smells great.

Report a concern   February 24, 2015 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated the expertise of the men who came to clean my carpets and tile. They spent a good deal of time educating me on better ways to keep my tile clean and how to take care of my wool throw rug. I also was impressed by how respectful and kind they were. Plus, they got my carpets and floor really clean, of course! They seemed to be very proud to work for ZeroRez.

Report a concern   February 24, 2015 — Rated 9 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Roy was very informative and gave me a step by step explanation before he performed each task

Report a concern   February 24, 2015 — Rated 9 out of 10 by S.K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service agent did a great job. Not only was he courteous, he was thorough. I highly recommend Zeroez.

Report a concern   February 24, 2015 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional techs.

Report a concern   February 24, 2015 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians came back to clean the carpet and they did a great job in getting rid of the spots the first technician missed. I will gladly recommend you to my friends. Thanks!

Report a concern   February 24, 2015 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick response for needed appointment! Jimmy was a fantastic worker and did a great job at cleaning the carpet and stretching the carpet in two rooms! This is the second time we used the Zerorez services and they are a wonderful company!

Report a concern   February 24, 2015 — Rated 8 out of 10 by S.O.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I WAS SURPRISED THAT THE PRICE HAD GONE UP SO, EVEN WITH A 20 % OFF.

Report a concern   February 24, 2015 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great results, good prices and value.

Report a concern   February 24, 2015 — Rated 9 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have an old & worn carpet; the level of cleaning was much higher than I thought possible.

Report a concern   February 24, 2015 — Rated 2 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I requested that you come back and redo the spots in the carpet which did not come clean, and have not heard a word of response. Also, I was promised a $50 gift card to a steak house and have not received any information on this item.

Report a concern   February 24, 2015 — Rated 2 out of 10 by D.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did not like the fact that I wasn't given an appointment time when I first called in. Had to wait until 2 days prior to the day. I called 2 weeks ahead of time to schedule. I don't recall anyone gathering info at the time of my call or thereafter regarding the condition of my carpet other than to ask if I had pets. The tech was polite but my carpet doesn't look clean or refreshed.

Report a concern   February 23, 2015 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very polite, your customer service folks have very good customer service and so far I like the results of what I had cleaned.

Report a concern   February 23, 2015 — Rated 10 out of 10 by Alison Hayward Lane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the quality of service and the great price. We had originally decided to just have our carpets cleaned
Then, we were offered to have all 10 of our air ducts cleaned as well for one low price of $350. We couldn't have been happier.

Report a concern   February 23, 2015 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product, and great results!

Report a concern   February 23, 2015 — Rated 7 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very nice. My kitchen floors were not what I was expecting. I have ceramic floors, I still see dirt. I've had Dalworth out before and my kitchen floor looked great.

Report a concern   February 23, 2015 — Rated 10 out of 10 by Steve Morrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and the gentlemen that cleaned my air ducts and carpet were on time, very polite and did a great job.Thanks

Report a concern   February 23, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea of no chemicals.

Report a concern   February 23, 2015 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional service, timely arrivals, informative staff

Report a concern   February 23, 2015 — Rated 10 out of 10 by Jim and Denise Gentile Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are cleaned effectively without soap or chemical residue. Also, rejuvenates carpet fibers. The individuals that performed the service were experienced and professional.

Report a concern   February 23, 2015 — Rated 9 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the fact that when I had an issue with the service the company made the effort to make it right. I don't expect perfection but I do expect customer service that truly cares about the customers experience.

Report a concern   February 23, 2015 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous staff. Very low residue in carpets.

Report a concern   February 23, 2015 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians and good results


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