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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
stubborn spots removed from master bedroom
Prompt, courteous, considerate of personal property, polite. Carpets were dry in a few hours. No hard sell for other services. All and all good experience.
no odor. Spots are removed. Everything gets very clean
Technicians are efficient.
Carpet looks so clean and so happy with service...
The carpet was very wet after cleaning, it took five hours to dry. The pet smell is not any better than it was before. This was the only reason we paid to have it cleaned. We are very disappointed in the quality of the cleaning considering the price.
You are truly committed to customer satisfaction. Love
I took an afternoon off from work, but the truck failed and we had to reschedule. Reliable equipment would be good.
Was definitely the best cleaning we've had! The very noticeable piece was my recliner. It had small stains all over it that would appear to come out after cleaning, but always came back. The stains are now gone which is great!
Very professional, prompt. Carpets look, feel and smell great. No more pet odor. Worth every penny.
Mark
This time was great. The guy came in and fixed the problem. He was fast and polite. Definitely a 10. I rated an 8 because the 1st time was so bad.
Clean w/o chemicals.
No soap and a very clean carpet. Arrived at scheduled time and explained everything about getting my carpet cleaned, and pointers on things not to use to clean my carpet in the future.
The person that serviced my home was fast and thorough. My carpet was not in bad shape, but the serviceman did go the extra mile for me and was very pleasant and accommodating. I appreciated your discounted price very much; it made it affordable for me to take advantage of now rather than wait till later. Thank you!
Job well done. Thank you
Very professional and prompt.
Attention to detail!
Gentleman was very efficient.
Convenient time slot from 4-6 worked well with my teaching schedule.
I like that it is environmentally friendly
It's fast and efficient. No "sticky" stuff left. No harm to the carpets. Employees are great.
My comments do not refer to your field technicians, but to the customer service representative I had the misfortune to speak with. The day after the carpet was cleaned there was a strong odor that was not present before it was cleaned. I sent an email in and never heard back then called the office and spoke with "Jeff". This young man was abrupt and rude and kept insisting that I had accepted a follow up appointment at a certain time when I had not. When the next technicians came out to the house the odor has dissipated, but I explained I was concerned it would come back. He said he would have a supervisor call and that was Wednesday, February 18th. Today is the 20th and I have not received a call.
fast, thorough
They were very thorough and made sure that it was done correctly and to my satisfaction.
Carpet not only looks brand new after a cleaning, but it also FEELS brand new. There is no residue left on it after it dries.
The fact they don't use soaps or detergents and how good the carpets look afterward. Our whole house smells clean and fresh.
technicians are always great - carpet and tile look great
on time, do a great job, professional & friendly
Good quality work, nice technicians, decent price!
Provided service quickly after calling
excellent results and excellent technician