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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer friendly and helpful attention to detail but most of all the carpet is very clean and smells fresh.
All i can say is awesome job!!! Thank you. Carpet looks brand new.
Great product, carpet and tile look like new. As always the service was outstanding and gave helpful hints on up keep.
A great non chemical clean. Don was great. He showed up on time and was a pleasure to work with. Zerorez will be getting my business again!
No chemicals
Carpet was cleaned well and the service man was very personable.
Clean smell... outcome.
The service rep was outstanding. Really into customer service, worked hard, and was so professional. Great work.
The employees were great and my carpet look amazing but I feel my chair and couch were over priced and the quality was less than average. I would recommend the carpet cleaning but not furniture cleaning.
Seriously fantastic job! My carpets look great. Thank you so much.
My carpet came out clean,
That the floors are not stiff & hard because if soap
it did a great job of cleaning my carpet
I liked the fact that we were contacted after we made a service request and that we were contacted by the tech about an hour before arrival.
The technician was very knowledgeable about their products and very helpful.
The technicians were very friendly and performed the cleaning quickly.
Products are good. Service was speedy once they arrived. Was disappointed that I was not the first service call of the day as I had requested.
Awesome service, above and beyond expectations!
Technician Eric Stoker even inspired us to get a better vacuum cleaner and to vacuum weekly. He was very tactful and knowledgeable.
Many thanks to Eric and the great training he has received!
While the technician did fine, the dispatching center really angered me. When I scheduled the call, I told them that I wanted Darwin. If Darwin could not make it then I would reschedule.
I get a call at 5pm (window is 4-6:30 telling me it wont be Darwin because he took the day off. Hard to believe no one knew that until 5pm. The person who called me to tell me was polite but quite frankly, he was blowing smoke up my #$%@. Based simply on the dispatchers performance i would never use your company again. It is a far cry from what I've experienced from you in the past. He also told me that my technician was "as good if not better than Darwin". The kid was fine but with less than one year of experience, he is no Darwin.
Friendly, Fast service and easy to schedule
This is my second time to use Zerorez and we are extremely pleased with the service. They took the time to walk through the house with us and give us their full attention we didn't feel a bit rushed. We had pet stains in our house we were not able to get up that they focused on and were able to get the spots out. The best part is how soft and clean my carpet feels and it makes me feel good that there were not a bunch of chemicals being used to clean the floor because I have a baby in her crawling stage. Excellent customer service and very friendly techs as well. We are customers for life, thank you!!
It works!!!
Very nice personnel and very knowledgable and concerned with doing a good job
Quality work very nice workers.
Very knowledgeable service tech. The carpet looks feels and smells fantastic.
Technician was very cordial and polite. When i use you guys again i wil definitely request him. I dont remember his name sorry (i am terrible with names).
The way the technician took his time and clean my floors.
Zerorez doesn't leave a chemical smell on my carpets and they stay smelling fresh for a long time.
No residue left over
Polite and professional- cares about my furniture as well as carpet.
Show up on time, are professional, and do a good Job.

Darwin is a good helpful tech for ZeroRez