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based on 83934 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like to think your products are healthier. The customer service is very good.
Able to clean everything I needed; tile, carpet, and furniture.
Efficient, very professional, no hidden costs or high pressure for extra services. Once
again our carpets looked factory fresh.
Its good.
Good service
Carpet is cleaned without chemicals but there is a spit in livingroom that I think should have came out. Don't know if it was just overlooked or what
Very professional and fast
My carpet was cleaned on Thursday, by Friday you could see dirt spots throughout the house. I'm a returning customer and I've always been satisfied with your service; not this time.
Very professional technician, and the rugs came amazingly clean!
Great job every time. Tile cleaning was wonderful!
Everything
Product really cleans and great service!
The soapless technology
The first go was unsatisfying. Everything looked clean then spots came back the next day. Had to have another clean done by another rep of zerorez and he explained what went wrong and why it happened and a day later it looked great. The second guy was way more experienced. I hope all can get on the same level. I would recommend you if I knew service was great Every time. Thanks for sending out the second time. It was really great.
The carpets and tile look wonderful. The technician was polite and respectful. He offered suggestions to boost your bottom line, which was a little offsetting at first. But again, he was very professional.
Charles did a great job explaining everything and workmanship.
Carpet left very clean and spot free. Associates are very friendly and care for the carpet as if it were their carpet.
He did an excellent job on our carpets.
I was told the carpeting would be dry in four to six hours. Eleven hours later the carpeting was still damp so I couldn't move any furniture back until the next day.
EVERYTHING! I had used your company previously and love the results. Thanks Zerorez! Shannon Haley
Very nice gentlemen...great work.
the customer service man (CS) knew his service and products. CS man walked the job, made an estimate of cost (9 furniture items, 1 area rug, and 2 bedroom rugs), called for latest cost savers then applied to our house. 1 area rug at front throne in free. Was billed for the rug at first and a credit was issued. Furniture takes time to clean and dry. Worked from 1:30 to 4:30 p.m.
Safe for children
I have sent your company a note of appreciation regarding Tommy Watson. He came out to do a re-clean and really impressed us.
Whatever the tool is that has the two blue rolling brushes is amazing! All the difference in the world!
the technician was very thorough and did a fantastic job!
The technician was nice &helpful.the products he used actually worked. Very clean carpet.
Roy, the technician was very friendly. My house smell great and the dog stains are gone !!'
The way the carpet holds up after cleaning to other dirt and spills
Very good service and the men were great to work with.
It really cleaned my carpets.