Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 17, 2015 — Rated 10 out of 10 by Peggy Marshall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician you sent over was professional and thorough. He walked me through the whole process and explained in detail what might choices were concerning the condition of my carpet. He worked incredibly hard to make sure I was completely satisfied. He was amazing and I would definitely hire him again.

Report a concern   March 17, 2015 — Rated 9 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of service staff and minimal Oder

Report a concern   March 17, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who came to redo my tie floors was fantastic!!! He really made the grout look really clean!!

Report a concern   March 17, 2015 — Rated 9 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative that cleaned my carpets. Very knowledgable and courteous.

Report a concern   March 17, 2015 — Rated 7 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Paying attention to customer requests on who and when to notify them of your arrival.

Report a concern   March 17, 2015 — Rated 9 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the smell of the cleaning solution the technician uses.

Report a concern   March 17, 2015 — Rated 10 out of 10 by O.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician was friendly and knowledgable

Report a concern   March 17, 2015 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great and zerorez was great with working with my schedule and what worked best for me. I didn't have to wait all day like many other home service providers.

Report a concern   March 16, 2015 — Rated 10 out of 10 by Rob Sepanski. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and made sure I was always updated as to when they would arrive.
Kyle was very courteous and friendly. The service and great result exceeded our expectations!

Report a concern   March 16, 2015 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Drying time, and no strong odors when completed. Your representative was very courteous, and explained everything.

Report a concern   March 16, 2015 — Rated 10 out of 10 by Linda Doros Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyrone was excellent. Professional and hard working. Very happy with results.

Report a concern   March 16, 2015 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look almost new after cleaning and are much brighter. The man who cleaned the carpets was well trained and very professional. Will certainly use Zerorez the next time
my carpets need cleaning.

Report a concern   March 16, 2015 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Don was very professional and worked extra hard to get out some difficult spots from our carpet. When we call again I would ask for him.

Report a concern   March 16, 2015 — Rated 10 out of 10 by F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product doesn't take as long to dry and the techs are very professional and friendly.

Report a concern   March 16, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Burst of freshness in my house!

Report a concern   March 16, 2015 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, quick drying, fair price.

Report a concern   March 16, 2015 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look remarkable, technician was knowledgeable and hard-working.

Report a concern   March 16, 2015 — Rated 9 out of 10 by Melinda Sciples Zerorez Dallas/Ft. Worth
What do you like about our products and services?

did a wonderful job. Went above and beyond to make us happy

Report a concern   March 16, 2015 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality job, respectful service representatives

Report a concern   March 16, 2015 — Rated 6 out of 10 by D.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your in house Customer Care support stinks....had to call several times, could not get a return phone call...to schedule, I called and was very forceful! You also attempted to change the rates that had been quoted. Your cleaning staff were GREAT...thank goodness you have them!

Improve your Customer Care and be honest when quoting!

Report a concern   March 16, 2015 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Roy that was sent to my house was very professional. Had a personal concern with my carpet and was very informative. Carpets look great and the house smells great.

Report a concern   March 16, 2015 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like knowing that there is no residue left behind on my carpet, and it seems to stay cleaner longer.

Report a concern   March 16, 2015 — Rated 10 out of 10 by David Daniel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did an excellent job of cleaning my carpet. He went above and beyond my expectations, and that is saying quite a bit as I am a 1ong time customer of Zerorez and have been very happy every time my carpet has been cleaned.

Report a concern   March 16, 2015 — Rated 10 out of 10 by Kay Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smelly chemical smell. Fresh, clean feeling!

Report a concern   March 16, 2015 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet always looks great after completion. Feels clean without any residue.

Report a concern   March 16, 2015 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Techs are polite; product is odor-free and thorough.

Report a concern   March 16, 2015 — Rated 10 out of 10 by Percy Rogers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap and the gentleman that cleaned my carpet was great!

Report a concern   March 16, 2015 — Rated 8 out of 10 by M.A.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

2 days after the carpet cleaning, some spots/stains came back on my carpet. Not happy.

Report a concern   March 16, 2015 — Rated 6 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not at home for the cleaning as my husband was the one who was home. I was surprised to find the house smelled worse after the cleaning than before as now there is an unpleasant odor (akin to mildew or used mop water) near the kitchen where the tile was cleaned. Also, we did not receive the Estilo Gaucho Brazilian Steakhouse gift card as promised in our promotion agreement.

Report a concern   March 16, 2015 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was very profession...and perhaps the best salesperson/serviceman yet. He was not pushy at all and extremely knowledgable and that's why I chose to have him do more services for our family.


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