Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83935 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 19, 2015 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smell. Non toxic. Rugs very clean and dry quickly.

Report a concern   March 19, 2015 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service and friendly employees

Report a concern   March 19, 2015 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets come out nice and clean! Service is always great!

Report a concern   March 19, 2015 — Rated 5 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Just didn't think it was that great! The guy that you sent reeked of cigarettes horribly although he was nice.

Report a concern   March 19, 2015 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean water and no residue.

Report a concern   March 19, 2015 — Rated 1 out of 10 by A.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Tile/grout cleaning is way over-priced!!!

Report a concern   March 19, 2015 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your carpet cleaning division is amazing. Your area rug cleaning division was very disappointing. Would like to discuss. Please call me at Phone number removed. Thank you

Report a concern   March 19, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, effecient and the quality was extremely high

Report a concern   March 19, 2015 — Rated 10 out of 10 by Connie Timmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everyone I've dealt with has been very nice and professional. My rugs really do look brand new! I have 3 dogs, 2 kids and one lizard, so the rugs take a beating in my house.

I also had my air ducts cleaned and we are all breathing better.

Report a concern   March 19, 2015 — Rated 10 out of 10 by W.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It has been the best at making our carpet look like new when compared to other carpet and tile cleaning companies.

Report a concern   March 19, 2015 — Rated 10 out of 10 by Greg Pannell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly staff and was Charles did a great job.

Report a concern   March 19, 2015 — Rated 9 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps. This is the first time we tried it but are avid KRLD listeners for the past 20 years. Hearing Mike Rodgers promote it all the time, made it top of mind when we needed someone to clean the carpets in our new home that had previously been occupied by someone else. Love how it make the carpets look and feel. House smelled fresh ... and it's good to know there is no soap residue in there.

Report a concern   March 19, 2015 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Constant update about arrival time of crew. Knowledge of crew regarding process and demonstration prior to start.

Report a concern   March 19, 2015 — Rated 9 out of 10 by Stefani Gimenez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked!

Report a concern   March 19, 2015 — Rated 4 out of 10 by G.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had called with the deal I heard on 94.9. $33/room.... I told the people on the phone that we had pet urine. No mention of a MUCH HIGHER rate to address that issue. After the tech was here he then told me it was an additional $60/ROOM for the pet urine issue! That's the main reason I had you at my home so I felt like I didn't have a choice but to go ahead and pay the extra! I DO NOT feel the service was worth $90/room that was treated for the urine! And of course it still smells which he did tell me would be the case unless I spent even more $$$ to flood the rooms! Ugh. Really wish I would've just paid for the service I called about and not for the EXTRA that I truly feel did no good and mostly am upset that I was presented that at my home and not told that about the very high charge for urine over the phone!

Report a concern   March 19, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly, courteous and knowledgeable. Products worked as advertised.

Report a concern   March 19, 2015 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great. The guy who gave his service was the best! I want him back everytime!

Report a concern   March 19, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers are very knowledgeable

Report a concern   March 18, 2015 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job and the technician, Robert, was WONDERFUL - so friendly and professional.

Report a concern   March 18, 2015 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert did a great job! Like the quality of work and the results.

Report a concern   March 18, 2015 — Rated 10 out of 10 by Mattie Ivy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the agent the way cleaned and the way the carpet looks great

Report a concern   March 18, 2015 — Rated 10 out of 10 by Myrna Olsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh clean smell and efficient technicians, our guy William was the absolute best!! Made sure every room was super clean!!

Report a concern   March 18, 2015 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very satisfied with the results and service was excellent.

Report a concern   March 18, 2015 — Rated 0 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You sent the appointment form to the wrong person and then did not respond to the email message to correct it

Report a concern   March 18, 2015 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The end result, the pricing, and the friendliness of your employee.

Report a concern   March 18, 2015 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far we've only had in home estimate and are very impressed with your technicians' knowledge, friendliness, and concern for our best interest. Tyrone was professional and personable.

Report a concern   March 18, 2015 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've always been pleased with the service. Even though this time the large dark spots are still somewhat visible, the technician did an excellent job of doing the best he could to get them out.

Report a concern   March 18, 2015 — Rated 5 out of 10 by R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent over $1100 on getting our carpets and tile cleaned and the carpets still smell bad in two of the rooms and after the technician cleaned the tile floors my wife and I had to go back with a brush to clean the grout which he said couldn't be cleaned.

Report a concern   March 18, 2015 — Rated 9 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the carpets clean, good price, & the technician was great

Report a concern   March 18, 2015 — Rated 0 out of 10 by C.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Still have a yellow stain paid for 99 protectant on rug and no one can tell me what it is or why it will not come up


Privacy Policy