What our clients think of us!

Matt did a wonderful job! He really worked hard to make sure our carpets were cleaned well. We are extremely pleased with the job he did.

Carpets look clean when done. The gentlemen are always polite and helpful and go the extra mile.

Had cushions with pet odor. You came to house and cleaned cushions and they still smelled. Since then, cushions have been sent out TWICE to be cleaned in the warehouse with dry cleaning agent that was specially ordered for my cushions and they still smell. If you can't handle the problem, then don't say you can. Also took almost 2 weeks to get cushions back after I was told it would only take s couple of days. It took a week for y'all to order the cleaning agent you needed. Very unhappy. Just wish I had my money back so I could find someone who could clean it right.

Lived up to the ads. Carpets are really clean and fresh

You stand behind your word to make things right. The gentleman that came to reclean my carpet was fabulous. Please give him a raise. He deserves the credit for getting my business back to you.

No chemicals used and my tile and carpets look great! They guys were on time quick to get everything completed, friendly and professional.

He did a great job. My carpet looks new again.

Tech was very polite & professional.

It smelled good. Gentlemen were very friendly and efficient

No residue. This was the best cleaning I have ever experienced, even though they all have been satisfactory. The technician really took his time and wanted it done correctly. He is an asset to your company.

Everything was great.

My technician was thorough and professional.

My carpet now looks as good as new. Our Technician, Robert Ochoa, was fantastic. He was professional, efficient and very helpful.

green friendly

Did not leaning rug well.

steam clean

I ended up getting all my tile cleaned and a pet treatment and it was very expensive.. Over $500 for just a 2300 sq ft house. Most people can't afford something so expensive.

The process did not whiten the grout in all places like I had hope. For the cost I was hoping there would be better results.

Have more flexibility on special pricing when the home doesn't have as many carpeted rooms. Our services took less time than a 4 room, 100 Sq ft of tile job, but cost more.

No soapy residue in my carpets therefore they stay looking cleaner longer. Very little moisture in the carpet after the service is complete.

I like that Zerorez does not use anything but water to clean the carpets. I also like how thoroughly the carpets were cleaned.

No chemicals,dries fastalso like the equipment the requests the carpet.

Service was great.

Lots of interface prior to the appointment. Real pros came to do the work. They were excellent in every way.

The scheduling was the main issue. I was assigned to be the "2nd" appointment of the day but as of 1:30 I still wasn't sure when the tech would be at my home. I had to be available almost all day and then had to reschedule for the next day. I was scheduled again for the 2nd appointment of the day and it was after noon before the tech finally arrived. He did an excellent job and I was satisfied with his work. You just need to do a better job of scheduling and not expect customers to wait around all day. Anything more than a 2 hour window for the appointment is unacceptable.

Removed stains . Takes a long time to dry though, more than 20 hours in some rooms

4 hours later than projected. Ruined an anniversary night. Tech was exceptional but the timing RUINED an evening.

Quick carpet clean, great customer service, earlier thAn expected arrival, carpet looks great

My service man was awesome. Very professional and knowledgeable about his products. I was disappointed that after drying the carpet still has a urine smell.

Gets things clean.