What our clients think of us!

Chemical free and friendly service

Chemical free

Simple, clean fresh floors

Excellent customer service staff. Excellent onsite techs. Prompt service. Calls from customer service staff to let me know when tech was arriving; down to the very minute. Excellent work by Darwin, my tech!

It is easy to get an appointment, and you apprised me of when you would be here in order for me to be able to go on about my business. The carpet looks so much better and cleaner, and it stays that way.

Cleans the carpet

Thorough cleaning with knowledgeable staff .

The service rep was incredibly friendly and did a great job. He was good to explain issues with stains, etc as he went along. I would recommend him along with Zerorez in the future.

Charge me correctly so that I do not have to call back the next day and get a credit for being
overcharged for services. But, when I did call back in - I spoke with Crystal who was extremely
friendly and helpful - she is a great person to have on your team. Crystal gets an A+ for all her
efforts. Crystal adjusted my bill and got the refund check set to be mailed. Whoever I spoke
with in the beginning - scheduling the call did a good job also. My son worked with the Rep - Keith
and he said he was nice. Overall I will recommend - but it is important to charge your customers correctly when you come out and complete a service. Carpets look great! thank you!

Service person Robert was very professional. Also the method of cleaning was above par and left my carpets in better condition than I expected.

Leave the carpet very clean

Service was excellent.
No soap.

I don't know

We had a great experience. Very friendly and professional team who really worked hard to give us a good result.very pleased.

Amid was very kind and helpful. Our carpets look great!

I recommended you to a friend, and she paid about triple what I usually pay. I feel she was taken advantage of because she had never used a carpet service before. $320 for 2 rooms is ridiculous.

The clean look...taking away those nasty stains.

It was not clear what time someone would actually be here. By the first phone call I assumed since they were call ingredients between 145 and 2 that someone would be out soon after. It was 445 before someone was here and after it was done my carpets had to dry do we we really not able to do anything all evening in our home. Has they come earlier it would have been better.I was not offered an early appointment. the tile cleaning didn't get any of the grout stains out and apparently if the machine doesn't get it up then that's it. There's no hand work to try to get it cleaned. Glad I didn't pay to have more tile done because I was disappointed in what was done that was included in my package offer. The tech was nice aND courteous.

I appreciate the quality of your work, the friendliness of your staff, and the reasonable price.

Friendly, knowledgable and efficient workers.

There were a few stains that were not removed.

Makes the carpet look new

I sent you an email regarding some carpet holes and I have not recevied a response as of yet. Attached to the email were also some pictures for your viewing.

Clean, safe, thorough

called prior to arrival. On time. polite and knowledgeable.

The soft feel of carpets.

I loved Matt! If the other tech would have come first I would not have had Zerorez come back for the rest of my house.

Not everyone has the same work ethic. Matt's is amazing! If I ever need carpet cleaning again I will request Matt.

Excellent service and a great result with the carpet. Very pleased.

THe first use was 4 rooms for $130. I anticipated something in that ball park. I was told they would give me a quote on site. That quote was ~$500 for three rooms. There must be consistency and cost consideration as well as quality.

Fast