Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 11, 2015 — Rated 8 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had the offer for 100 ft of tile free so I had her do the master bathroom. I went to use the facilities approx. 5 hours later and almost fell because of the large puddle of water around the toilet. I had to get a mop to get it all up. I am very pleased with your carpet cleaning, but over the years I have had tile cleaned and have never really been impressed with this service.

Report a concern   June 11, 2015 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans carpets well

Report a concern   June 11, 2015 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue or odor.

Report a concern   June 11, 2015 — Rated 8 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Give gift card at time of service...Not wait for a Month.

Report a concern   June 11, 2015 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love how quick and effective it was.

Report a concern   June 11, 2015 — Rated 6 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

House didn't smell "fresh" but more like a stirred up dirt smell.

Report a concern   June 11, 2015 — Rated 8 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

The scheduling seemed to be a problem- our guy was 1 1/2 hrs late because he had to drive long distances between jobs, and those jobs ended up taking longer than they should have (not his fault!).

Report a concern   June 11, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Associate was knowable of product and was very satisfied with service plus be timely

Report a concern   June 11, 2015 — Rated 10 out of 10 by Jennifer Vons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The actual cleanliness of the carpet exceeded our expectations.

Report a concern   June 11, 2015 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service attitude. Offered options with pricing on the spot.

Report a concern   June 11, 2015 — Rated 8 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide a option for number of rooms cleaned. I only had three rooms of carpet that needed to be cleaned but I had to pay for four.

Report a concern   June 11, 2015 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that it didn't take as long to dry as other products, that the cleaning guy was very efficient and very polite and that my carpet looks good!

Report a concern   June 11, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results. Great technician

Report a concern   June 10, 2015 — Rated 9 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was clean when you were done..however the pet smell is still noticeable.

Report a concern   June 10, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick drying process -- Workers polite, professional and good.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Willie Simmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was professional and friendy. He did an excellant job

Report a concern   June 10, 2015 — Rated 9 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not sure yet, however the one who cleaned our carpet was very nice.

Report a concern   June 10, 2015 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really works. The gentleman that came to my house was very very professional and explained your product very well. I am very o
Impressed. He was very through

Report a concern   June 10, 2015 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very thorough and was able to get some very bad stains out.

Report a concern   June 10, 2015 — Rated 10 out of 10 by B.S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did the job without harmful chemicals.

Report a concern   June 10, 2015 — Rated 10 out of 10 by D.J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got some very tough stains out. Great technician!

Report a concern   June 10, 2015 — Rated 10 out of 10 by Jason Cohn Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyrone was exceptional. He will go far in your company. I will continue to use your service with employees like him. Thanks, Jason Cohn Flower Mound.

Report a concern   June 10, 2015 — Rated 5 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I used Zerorez when I had a house, did not get carpets as clean as when I used ChemDry. I used you this time only because the landlord insisted.

Report a concern   June 10, 2015 — Rated 3 out of 10 by H.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

strong odor remains for as much as I paid $600. plus

Report a concern   June 10, 2015 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians were very helpful and very informative. They even came back out reprocessed the carpet at no charge to help with the smell after we flooded in one of the offices.

Report a concern   June 10, 2015 — Rated 10 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The total clean it gives our home!

Report a concern   June 10, 2015 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the job/service that Fabian provides...absolutely stellar in every way. My carpet looks brand new! He took every step to ensure professionalism and a job that exceeded every expectation!! He deserves great accolades!! I will only request Fabian in the future, as no one did the job even close to him!!

Report a concern   June 10, 2015 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. Carpet looks and feels clean.

Report a concern   June 10, 2015 — Rated 10 out of 10 by Allison Ferren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals. Demonstration of what's really in my rugs/carpets...gross! Robert and Matt were so professional, sooooo courteous, so friendly, answered all my questions, were efficient, and did a fantastic job!

Report a concern   June 10, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was great!


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