Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 9, 2015 — Rated 9 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals. Very friendly and knowledgeable tech.

Report a concern   June 9, 2015 — Rated 8 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet look is great and the technician was very professional. However, with all of th credit card security issues in the news lately, I was very uncomfortable seeing my credit card number being manually entered into and iPhone.

Report a concern   June 9, 2015 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good.

Report a concern   June 9, 2015 — Rated 0 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was stretched fine when you got here. Now some areas are loose.

Report a concern   June 9, 2015 — Rated 8 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet cleaning was great! However the 100 ft. of tile we had cleaned free of charge was still dirty. I was disappointed.

Report a concern   June 9, 2015 — Rated 10 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are the real thingy.

Report a concern   June 9, 2015 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your customer serviceyour technician and well job done plus friendly

Report a concern   June 9, 2015 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean Carpets.

Report a concern   June 9, 2015 — Rated 9 out of 10 by L.J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Left carpet soft, clean, and fresh.

Report a concern   June 9, 2015 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the 1st time to use your service. My technician was polite, thorough and had me check everything before he left.

Report a concern   June 9, 2015 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

RESULTS

Report a concern   June 9, 2015 — Rated 8 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   June 9, 2015 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet and grout looked great. Very pleasant employees

Report a concern   June 9, 2015 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel great, dried faster than other services. Tech "Austin" was polite, thorough and hard working - he worked extra hard on several pet stains. I appreciate him greatly!

Report a concern   June 9, 2015 — Rated 9 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They provided a good cleaning. The tech was a 10.

Report a concern   June 9, 2015 — Rated 6 out of 10 by R.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The overall cleaning was good, but a few areas on the carpet in the master bedroom did not come clean, specifically the area as you just walk into the bedroom.

Report a concern   June 9, 2015 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice according to my husband , did a thorough job and got all the pet stains out from our carpets. ( no easy feat )

Report a concern   June 9, 2015 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked great! Carpets look as clean as new

Report a concern   June 9, 2015 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My schedule time for cleaning was to be 1-4:30. When the technician had not come, I called and was told he had not finished his job and we were next. At 7:45 we received a call that he would arrive in 30 minutes. He arrived here at 9:00. The office is at fault and something should be done to correct this miscommunication!!!!!!! The technician was Very apologetic and I would request him again if I use the company another time. Please fix your scheduling!!!!!!!

Report a concern   June 9, 2015 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You lived up to you add. The service was as promised.

Report a concern   June 9, 2015 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My house felt so clean afterwards and I didn't have that crunchy feeling on the carpet.

Report a concern   June 8, 2015 — Rated 9 out of 10 by C.A.K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet left very clean; the man who cleaned the carpets was very nice and did a great job.

Report a concern   June 8, 2015 — Rated 10 out of 10 by M.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Although it was a late start and long appointment, Josh was great, professional and thorough. The carpets still look and smell great. Thanks!
First name removed

Report a concern   June 8, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   June 8, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two men that came to clean my carpet did an excellent job. They wanted to make sure I was happy.

I am not happy how I was treated on the phone when I called to reschedule my appointment when no one showed on the day I was first scheduled.

Report a concern   June 8, 2015 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cost.....also, my carpet stays cleaner longer then with other companies I've used in the past

Report a concern   June 8, 2015 — Rated 9 out of 10 by Tiffany Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, safe for my family and pets. Affordable and no pressure.

Report a concern   June 8, 2015 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean!

Report a concern   June 8, 2015 — Rated 10 out of 10 by Richard Madison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the clean look and feel of my carpet and the fast friendly service by you techs.

Report a concern   June 8, 2015 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All natural, non toxic. they get the carpet just as clean as the people who use chemicals


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