What our clients think of us!

The carpets are new and this was just an average service

The technician was very professional and did a great job on our carpets.

The employee was very polite, professional and did a very good job cleaning my carpets. The machinery appeared to be very new and did not make a lot of noise. I really like the idea of not using soap to clean the carpets.

no chemicals - looks brand new

The no soap being used

Service is professional!

Long term customer

I can really see the difference in the carpet. The men working were very helpful with making decisions as to what needed to be done.

No smell or residue left. Carpets are clean and fluffed up.

the outcome

My carpets always come out looking very nice. The only thing different I noticed this time was a strong "bleach" odor. I was told that was the special water. It's been 4 days now and I can still smell it although it is not super strong. Would like to know what it really is.

The thoroughness of the cleaning. The tech was knowledgeable and polite. Promptness of the appointment, right on.

Good service., nice technician

We had moved our frig out of the way so tile could be done to fix bad spill underneath. I wish I'd been asked if I wanted it moved back before they finished because I wouldn't have ended up with a big square in my kitchen that didn't get cleaned. Unfortunate entry stain couldn't get picked up when I've seen Zerorez get years old chocolate milk stains out that never returned.

Zerorez left my carpet feeling really GOOD! The staff was very prompt, courteous, and professional! I would definitely refer my friends and relatives to Zerorez!!!

The following morning when I started to put back the furniture, after moving the couch there were 4 spots where the couch had been. They are supposed to come out tomorrow to fix it. So asked me again in a week.

Fabian did a fantastic job was very professional and missed no details thank you very much.

Friendly hard working servicemen. Good product stays clean longer

The carpets were very clean.

take out old stains

They do what they advertise.

I was disappointed in 1) initial call to make appointment - was on hold quite awhile 2) didn't call to confirm 24-48 hours in advance as indicated you would in email - I had to make the call. Also, the tech was running late - but I didn't receive a call to let me know the status. The tech we had was terrific. He saved the day for you. He was friendly and knowledgable. Think his name was Demetrius. I also felt he did a great job and was very happy with the cleaning.

When I called I asked about getting my carpet cleaned I told you I would need certain areas cleaned because I had dogs. I told you specifically I had spots because My dog was a puppy when I got her.You gave me one price of $142.00 not including my hallways which was $2.00 a foot extra .I was alright with that. I asked If everything included you said yes. When they cleaned my carpet I was charged extra for for the pet stains. I called and talked to someone about it and got no where about the price I was charged My total was $245.00 By the way the person I talked to the first time when I made my appointment was Crystal. I was very disappointed in your business matter . You quoted me one price and charged me a different price. You can make it right by charging me the $142.00 and giving me my money back the difference of$100.00

If your technician will be past the appointment window, a courtesy call would be appreciated.

I have used zerorez two time. The second time, the rep was better. He explained more and did more work. The carpet twisting thing was used the first time the second time. That really made a difference.

no chemicals

Technician was friendly and worked with us regarding additional services.

Should up on time and completed work in the timeframe given over the phone.

It lives up to it's name.

Pleasant technician. Worked diligently to get the job done. Pleased with results.