Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 29, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was amazing.Tommy was friendly and explained everything to me. Thanks again.

Report a concern   June 29, 2015 — Rated 10 out of 10 by Patti Collins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Things weren't quite right the first time around, and like good companies do, you returned to make them right!
Thank you for your prompt return service, I will continue to use you and promote your great company.
The return job was fantastic, as was your employee.

Report a concern   June 29, 2015 — Rated 10 out of 10 by Lori, Griffith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great, the tile looks great and the technicians were very friendly.

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is very efficient and does not leave much moisture in the carpet

Report a concern   June 29, 2015 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great.

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Roy, did an excellent job of cleaning my sofa. He wanted to be sure that I was happy with the job.

Report a concern   June 29, 2015 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I feel like Zerorez actually cleans the carpet..

Report a concern   June 29, 2015 — Rated 9 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products smelled clean and dried extremely quick and our carpet looked like the day we moved in eight years ago. Our home is up for sale and we've received compliments on our lovely off-white carpet. The service man was very polite and kept himself busy at work. He did an exceptional job!! Thank you Zerorez!!

Report a concern   June 28, 2015 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the results!

Report a concern   June 28, 2015 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe for all

Report a concern   June 28, 2015 — Rated 10 out of 10 by Rene Martens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was on time, at the hour that was specified. Service was excellent. Rep was professional. Rep did his work quickly and within the time frame he quoted me. Overall, excellent service. Price was good. Thank you Zerorez!

Report a concern   June 28, 2015 — Rated 10 out of 10 by Y.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff; efficient but detailed with the cleaning

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the no residue. the carpets dry nice to the touch. I also really liked Darwin who came to my house. He was very honest and courteous and did an extremely great job. I'd use him again.

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. The carpets look amazing and he was in and out in no time at all.

Report a concern   June 28, 2015 — Rated 10 out of 10 by Faye Veloz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and professional services. My carpets look, smell and feel clean. The professional who came made sure that I was satisfied with the job. I am very happy. I definitely would use them again and I highly recommend them.

Report a concern   June 28, 2015 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service tech was great! Very nice guy and did a thorough job.

Report a concern   June 28, 2015 — Rated 10 out of 10 by Jack Mossberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Office staff,tech sent to job, results, all great.

Report a concern   June 28, 2015 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   June 28, 2015 — Rated 9 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work and good value.

Report a concern   June 28, 2015 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No strong chemical smell, friendly service

Report a concern   June 28, 2015 — Rated 4 out of 10 by A.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets are still stained and don't look much better than they did before. I also didn't get my 50.00 gift card I was supposed to recieve.

Report a concern   June 28, 2015 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that worked on our carpet was very professional, explained everything he was doing and made sure we were happy with his work. I would definitely recommend him to anyone.

Report a concern   June 28, 2015 — Rated 9 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Way you get stains out. Wish you had been on time. Confusion about price is annoying.

Report a concern   June 28, 2015 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

His kindness and he explained everything he was doing. Very polite. And did a great job my carpets are beautiful.

Report a concern   June 28, 2015 — Rated 10 out of 10 by Van/Katline Grimes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The company backs up what they advertise on the radio with Jody Dean and the finish product is OUTSTANDING !!

Report a concern   June 28, 2015 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, professional technicians!

Report a concern   June 28, 2015 — Rated 2 out of 10 by L.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was told by the employee from your company that the carpet would be dry in about four hours. Our living room was soaked I could feel it swish when I walked on it, it took over 1 day to dry and in some spots 1 1/2 days. We have excellent carpet that is very stain resistant it was very easy to clean now after Zerorez the carpet appears to stain much quicker. I moved furniture and vacuumed before your employees arrived I did my best to make the process the easiest for them. Our carpet was not very dirty but decided it was time for a thorough cleaning. I heard your commercials on KLUV and was convinced your product was the best. I'm very disappointed, I will not recommend your service to friends, family, neighbors, or coworkers. I do not have any complaints about the two employees from your company that were here to clean the carpet, they were good representatives for your company I'm just not pleased with the product.

Report a concern   June 28, 2015 — Rated 10 out of 10 by Carolyn Eaton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I called on Wednesday and needed an appointment by Saturday and got an appointment on Friday. That is amazing service! The carpet and tile looks great and I love the Zerorez concept!

Report a concern   June 28, 2015 — Rated 9 out of 10 by P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the cleaning job was very good; the cleaner was nice, informative, and worked hard


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