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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, friendly, explaining the cleaning progress, reasonable pricing. All over all
10. We will call Zerorex again when needed.
The fact you do a good job without using a lot of chemicals
I have used you several times and have at least 5 others using you from my experience. It cleans really well and very good people working for you.
very clean and clean-smelling!
My badly soiled carpets look really good and have prevented having to buy new for awhile!
There were some stains that didn't come out and i will be contacting Zerorez
Good job cleaning my carpet.
It was fast and JL did a great job
Well job done by Roy Alltop. Is the first time that he use the brush machine and my house carpet looks great, Roy knows how to do a great job.
Roy thank you very much. Please share this comment with Roy and I will ask for him next time I have my carpet clean.
removed stains that have been there for over a year!!
TEch was on time and did a good job. He was very careful about setting up all the protecters to keep the base boards from getting scratched.
My carpets look great!
It was quick and odorless.
Because my carpet was looped like Berber there was no difference in look when tech tried to clean. I also had a few cushions from a glider rocker and it cost $70. I thought this was pricey for such a small job.
Derek was great. He was very detailed. This is the first time I have used your service and will use Zerorez again
This is my fourth time to use your service and the second time I have had light and dark stripes left in my carpet. The carpet is a light cream color and the water jets have left it with light and dark stripes. on my last service the same thing happen and a supervisor or more experienced technician came back out and easily corrected the problem. I brought this to the attention of this technician and he said not a problem he knew how to avoid the problem. Before he left the stripes where evident and he assured me they would dry. Didn't happen and they are still there. Looks like this should be a non issue that training could resolve.
I like this lady who did very nice job compare to a man we used last time for a different house. I almost decided to call a different carpet cleaning company this time, but I thought I will use Zerorez one more time. Luckily the lady did a wonderful job and cleaned every stain I pointed out. I will ask for her next time. Thank you.
Alicia was awesome! So professional, resourceful, and friendly!
The professional employees and how thorough they are.
I think it is great that you don't use any chemicals. The carpet feels clean when you touch it, not stiff like when detergents or cleaning fluids are used. The house smelled clean even without the use of chemicals, and the technician (Aaron) was very polite and professional.
I will call you to clean my next house!
My carpets were so clean when he was done! Even several old stains were gone. Smelled fresh too! I am very pleased.
The technician was on-time; called me to coordinate; and did a great job while I was at work. Very happy with the service!
No chemicals and friendly people
Our technicians were friendly and respectful!
FIRST CLASS, EFFECTIVE, EFFICIENT, PROMPT, EXCELLENT, PERSONABLE EMPLOYEES!!!
Natural and non toxic
carpets seemed more clean than after other cleanings. pet odor pretty much gone
Looks good..young man very polite.. Thank u..
fast and convient
We have used your company several times and the products are great and so is the service.