Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2015 — Rated 8 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Show up on time

Report a concern   June 30, 2015 — Rated 8 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

High traffic areas didn't come as clean as I had hoped

Report a concern   June 30, 2015 — Rated 0 out of 10 by C.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Young man who cleaned my carpets was an irritant by banging into walls with the big blue hose; he was in a huge hurry to leave; he didn't bother to do the free tile cleaning saying that my kitchen was larger than 100 sq. ft but he didn't bother to ask about cleaning tile floor in either of my bathrooms. He didn't leave any footies for me to use either. Carpet in my bedroom took 20 hours to dry!

Report a concern   June 30, 2015 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Regan the technician did a great job, carpets looked brand new, no lingering chemical odors. I was very pleased with everything.

Report a concern   June 30, 2015 — Rated 10 out of 10 by Suzanne Allen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 10 y/o carpets come out sparkling (if carpets can sparkle) clean once your Technicians are finished. The entire house smells good and feels clean even pet (we have cats) stains are gone and other wear and tear stains acquired since the last cleaning.
PLEASE bring back the powdered spot cleaner kits you-all had in the past to use in-between cleanings!

Report a concern   June 30, 2015 — Rated 9 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the preliminary vacuum that gathered all the dust.

Report a concern   June 30, 2015 — Rated 9 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soapy/chemical smell. good customer service.

Report a concern   June 30, 2015 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets were cleaner than I thought they would be. And the price is very reasonable

Report a concern   June 30, 2015 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous staff, knowledgeable, great results! Stains that had been in my carpet for Years are gone!

Report a concern   June 30, 2015 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap, dries quickly and very knowledgeable and friendly representative

Report a concern   June 30, 2015 — Rated 10 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The dirt doesn't stick, so the clean lasts longer. The techbician was a very nice, business like young man.

Report a concern   June 29, 2015 — Rated 10 out of 10 by N.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician who came to clean our carpets did a very Good Job.

Report a concern   June 29, 2015 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks so clean in comparison as to how it looked before the cleaning
Thank you for a job well done!

Report a concern   June 29, 2015 — Rated 10 out of 10 by J.T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and pleasant to work with.

Report a concern   June 29, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent sevice

Report a concern   June 29, 2015 — Rated 10 out of 10 by Claudia Franklin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service EVERY time and my carpet looks fantastic!

Report a concern   June 29, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning. Very green. Friendly staff!

Report a concern   June 29, 2015 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Work is thorough and carpets are very clean.

Report a concern   June 29, 2015 — Rated 10 out of 10 by N.A.P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for many years. Great service and clean carpet. Love it!

Report a concern   June 29, 2015 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and honest about what the results might be on our 16 year old carpet with multiple pet stains. Although he was not able to get all of the spots clean, they were certainly better and for sure the house smelled MUCH cleaner. I will call you guys again!

Report a concern   June 29, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellence results

Report a concern   June 29, 2015 — Rated 10 out of 10 by D.C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that I can easily set up an appointment over the phone, you follow up with me to confirm the appointment and the representative arrives promptly to complete the work requested in a reasonable amount of time with satisfactory results. Thank you!

Report a concern   June 29, 2015 — Rated 8 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Concerned because a high traffic area in front of the couch did not come clean.

Report a concern   June 29, 2015 — Rated 9 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   June 29, 2015 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

When the service technician was running behind, I received two calls from Customer Service keeping me apprised of his change in schedule. I appreciated their follow up so I wasn't left sitting and wondering where he was. When he did arrive, he evaluated the work that needed to be done, and provided me with the pricing based on the services required. He spend almost 4 hours performing the work and was thorough and professional throughout the process. The service, while expensive, was well worth the money. The results were far beyond our expectations and we were very pleased with the company and especially the technician who took his time to do the job right.

Report a concern   June 29, 2015 — Rated 4 out of 10 by S.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had a spot treated and it's still there!

Report a concern   June 29, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I posted my praises of your service on our neighborhood website.

Report a concern   June 29, 2015 — Rated 10 out of 10 by S.J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with Zerorez and the work that was done on our carpets.
We appreciated Tommy and the professional and helpful way he worked in our home.
We will certainly call your company again when we need further service.
I have already recommended your company to others in our family and will do so with friends
Thank You,
Sharon Last name removed

Report a concern   June 29, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   June 29, 2015 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet Cleaning


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