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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The job was completed quickly and well done.
very pleasant young man, attention to detail, no sticky feeling on carpet afterward, dried quickly.
Great customer service and technician
Not a strong smell from the carpet cleaner
Made it look like new!
Our technician was DeCarlos Hodge. He was courteous, did thorough work and cleaned the surrounding areas effected by the cleaner. Would like to recognize him for making it a positive experience for our very first carpet cleaning.
Courteous technician, even though all the stains weren't able to be removed completely, the odor is gone. Very thorough.
Everything, always great employees...so nice and polite
The technique seems to work - with the exception of an apple juice stain on my carpet that always comes back each time within a few weeks, most stains disappear permanently. Staff is always friendly - wish there wasn't so much "upcharging" though...
Making sure the person who actually comes to do the work has the same pricing information as the person who scheduled it on the phone.
They listen to the customer and they are committed to doing the job right.
No chemicals in my home.
My carpet look as if it has completely changed colors.....I think it made the spots bigger< just moving the dirt around.
Very professional job well done.
Carpet is cleaned, job well done. Thank you.
Excellent outcome and excellent service.
You hire good technicians- I like Regan
It actually works, the tech takes their time and does a through and professional job.
Tech are very friendly and do a good job. The fact that you clean without soap is a plus.
I love the water, the carpet smells so fresh and looks amazing!
It worked, 100% satisfied
So far my carpets look great, tech was on time, clean, dressed professional, polite.
Great technician and floors look perfect!
Rep was very polite friendly and informative. The priceless great and the results are better than the competition.
No chemicals
The service crew was the best!! You have a customer for life
no chemicals
Efficient, effective,economical.
Be on time. It's very frustrating to have them show up 1.5 hours late without calling and notifying!
No harmful chemicals used.
After cleaning my carpets are noticeably harsher feeling and seem to be felted down. Not fluffy at all as they were prior to cleaning. Also some spots did not come out.
they are healthy and do a good job
Prompt arrival and did everything needed. Didn't feel like he was in a rush to go somewhere else.