Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 19, 2015 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would recommend zerorez to anyone, awesome results and very professional service at a great price.

Report a concern   July 19, 2015 — Rated 10 out of 10 by lisa guerriero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked Robert the young man from your company who cleaned our carpets. He was really really good,

left no exposed parts of rug/spaces with out the groove mark from the vacuuming device.

Also like the fact that no chemincal were involved, and neither my dog, nor friends small children

will get chemicals on their skin or in their mouth.

Accidentely deleted your first e-mail, was going to send youa thank you note to the Carrolton
address. Give Robert an 11!

Report a concern   July 19, 2015 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, knowledgeable and professional service man. The service seemed to work better than other providers we have used in the past.

Report a concern   July 19, 2015 — Rated 8 out of 10 by T.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Did not treat stains properly the first time. Had to return to hand treat the spots. Spots are now gone.

He should have hand treated the spots the first time.

Report a concern   July 19, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Removes stains on furniture really well

Report a concern   July 19, 2015 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick and thorough. Carpets dry faster.

Report a concern   July 19, 2015 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have great customer service

Report a concern   July 19, 2015 — Rated 5 out of 10 by F.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well. No one would believe your come on ad (3 rooms for $99) But when your guy presented his first estimate for $1000 I was floored. You should be able to do a mansion for $1K. We finally settled for $400 I believe which was still too much. Based on the ad, couldn't recommend you.

Report a concern   July 19, 2015 — Rated 10 out of 10 by Diane Blumin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was exceptional and my carpets never looked cleaner. Very happy with service!

Report a concern   July 19, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and cleaning was visabily improved over tht tile and worn traffic areas. Great savings and the gift card was an added bonus.

Report a concern   July 18, 2015 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No heavy soaps or scents or chemicals.

Report a concern   July 18, 2015 — Rated 3 out of 10 by H.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After AC duct cleaning service, AC doesnt properly worked and had to call for a service.

Report a concern   July 18, 2015 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good product, on time; friendly staff

Report a concern   July 18, 2015 — Rated 6 out of 10 by J.A.C.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

ALL stains weren't removed.

Report a concern   July 18, 2015 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were right on time in making a call to confirm the appointment and called to let me know just when you would be here. The technician was professional, did what I asked him to do and very polite. My carpets look very fine.

Report a concern   July 18, 2015 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Colors look great on my chair and ottoman. Really liked the gentleman that did the cleaning. Great job and personable.

Report a concern   July 18, 2015 — Rated 7 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Get more information over the phone for the estimated prior to arrival

Report a concern   July 18, 2015 — Rated 10 out of 10 by James Cohen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous, efficient, and patient Zerorez representative. We were thoroughly pleased with his manner & work ethic.

Report a concern   July 18, 2015 — Rated 10 out of 10 by V.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness. Good service.

Report a concern   July 18, 2015 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

my service guy was awesome!.

Report a concern   July 18, 2015 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your field service rep was very helpul in explaining my options and possible outcomes.

Report a concern   July 18, 2015 — Rated 7 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pricing was much higher than competitors. Service was excellent.

Report a concern   July 18, 2015 — Rated 10 out of 10 by C.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgable professionals. Excellent results.

Report a concern   July 18, 2015 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   July 18, 2015 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always very friendly and professional. I especially appreciate that the service guys either wear shoe covers or take off their shoes so they don't track in mud or dirt. Always knowledgable about the services you offer as well!

Report a concern   July 18, 2015 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work

Report a concern   July 18, 2015 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician was very courteous, on time and did a great job.

Report a concern   July 18, 2015 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean & efficient, courteous service repr

Report a concern   July 18, 2015 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians explained the procedure they were going to use and were thorough in the job done.

Report a concern   July 18, 2015 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Telephone personnel and technician were very helpful and courteous.


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