Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 24, 2015 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We appreciate the thorough cleaning by your professional staff.
Thank you very much.
Report a concern   July 24, 2015 — Rated 10 out of 10 by Mercy Quachie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The crisp clean,fresh look and feeling that can be visibly seen by anyone who walks in after the cleaning. Quite impressed with the service.
Report a concern   July 24, 2015 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet looks.
Report a concern   July 23, 2015 — Rated 1 out of 10 by S.A.C.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Price changed even though you've been to the house before.
Report a concern   July 23, 2015 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used for cleaning
Report a concern   July 23, 2015 — Rated 10 out of 10 by Sandra Vollering Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guys that came out were friendly, customer service driven.
Report a concern   July 23, 2015 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional
Report a concern   July 23, 2015 — Rated 10 out of 10 by Tracy DeVaul Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results ate always good and clean.
Report a concern   July 23, 2015 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians were very professional. They answered our questions and kept us informed of what they were doing. The carpet looks great. Thank you. We plan to have this cleaning done on a regular basis. Thanks again.
Report a concern   July 23, 2015 — Rated 8 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet is not clean. There are spots that I saw before the technician left & asked him if they would be there when the carpet was dry - he said they would be gone
Report a concern   July 23, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE PRODUCTS WORKED VERY WELL, AND THE TECH, JESSICA HUFF, WAS OUTSTANDING - BOTH IN JOB KNOWLEDGE AND
ATTENTION TO DETAIL.
Report a concern   July 23, 2015 — Rated 9 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that the cleaning solutions are safe. The service was quick.
Report a concern   July 23, 2015 — Rated 2 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your technician did not clean the areas he was asked to
Report a concern   July 23, 2015 — Rated 0 out of 10 by D.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The man talked too much and tried to sell me more than I wanted; more carpet to clean , a filter, more tile to clean. And the price I thought I would pay was a lot lower than what I actually paid. Also, the carpet and tile did not look that clean. It seems like he did a rush job on the tile. I am not a professional cleaner, but I get my floors cleaner than he did. Overall, would never use this company again. Also the gift card is to the restaurant is in a completely different city than I live in. And with a 2 year old daughter, I am going yo find it extremely difficult to use it.
Report a concern   July 23, 2015 — Rated 5 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was pleased with the tech and the carpets got clean to my satisfaction, but I had to call back because I had racking marks even the next day after cleaning. I have always used Dalworth and never had marks like that before. I do feel my carpets got cleaner and I like the fact you are a green company but the marks have bothered me. You did send someone to do a thorough racking when I called and he assured me the marks would disappear with time. So far they look the same. I have tried vacuuming them away and that's not working yet. If these marks continue to show and I can't get rid of them easily I will probably hestitate to use you again.
Report a concern   July 23, 2015 — Rated 6 out of 10 by T.O.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Disappointed because of not cleaning carpet under dining room table and moving the dining room chairs.
Report a concern   July 23, 2015 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Low or no chemicals
Report a concern   July 23, 2015 — Rated 9 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It took a redo to get it done right. The second time around your tec was very
professional and did a great job. You need to train your people to do it right the
first time.
Report a concern   July 23, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean on time and proffesional
Report a concern   July 23, 2015 — Rated 10 out of 10 by M.A.J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean it gets the carpet
Report a concern   July 23, 2015 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's green and my carpets are revived!
Report a concern   July 23, 2015 — Rated 9 out of 10 by N.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate that you do not use harsh chemicals for cleaning, making it safer for families with children.
Report a concern   July 23, 2015 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Speed, price and friendliness of employees. The group this week were excellent. Give them a raise!
Report a concern   July 23, 2015 — Rated 10 out of 10 by G.B.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

timely and professional.
Report a concern   July 23, 2015 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came back and got the remaining spot out of the living room carpet!
Now they all look like new! Love you guys!
Report a concern   July 23, 2015 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Get's my carpet and tile really clean, and it stays that way longer. I've had other cleaning companies work on my carpets in the past. Nobody does it better than you guys. Amid was great! Very professional and helpful in explaining how the cleaning products worked, how my cleaning requests were being priced, just friendly and helpful as he could be!
Report a concern   July 23, 2015 — Rated 7 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had several stains come back a day after the cleaning
Report a concern   July 23, 2015 — Rated 1 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well the technician was great and the carpets look as expected. My disappointment comes from not receiving my Brazilian steakhouse gift card post cleaning. I have been checking my email. Additionally, you sent me an email on July 20th offering 20% off the service and 100 sq ft of tile for free and a Brazilian steakhouse gift card. I called and left a voicemail immediately after receiving the email bc we are moving and I would have loved to get that scheduled for the next house and here it is July 23rd and I haven't received a call. It is my biggest pet peeve when businesses do not check their vm's. I'm going to schedule with someone else. Thanks
Report a concern   July 23, 2015 — Rated 10 out of 10 by Dana Vonvoss Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a fantastic job every time
Report a concern   July 23, 2015 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, no chemicals and they always do a great job.

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