Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 27, 2015 — Rated 10 out of 10 by Catherine Sampels Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that Zerorez uses no chemicals. pH balanced water & steam leaves the carpet soft, fluffy & very clean. I like the techs. They are professional, friendly, courteous & conscientious & leave things in the manner in which they found them

Report a concern   July 27, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals left in your carpet.

Report a concern   July 27, 2015 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional and happy with the cleaning service

Report a concern   July 27, 2015 — Rated 10 out of 10 by Ade Gordon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, courteous, quality and honest service.

Report a concern   July 27, 2015 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism, courtesy and good job the techs did really impressed us. Robert was the technician and I can't remember the assistant but both were very impressive. Hats off to them.

Report a concern   July 27, 2015 — Rated 5 out of 10 by C.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After drying, the carpet was not as clean as I (am my wife) thought it should have been. I would appreciate you sending another technician out to retreat the areas that were attempted to be cleaned.

Report a concern   July 27, 2015 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was very pleasant. We'll take a while to see how I feel about the cleaning. Looks good right now.

Report a concern   July 27, 2015 — Rated 10 out of 10 by R.H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you use green products and the carpets are not only clean but smell great too!

Report a concern   July 27, 2015 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We were very impressed with the gentleman that cleaned our carpets. He was very professional and quick! Thank you! Walter & Name removed

Report a concern   July 27, 2015 — Rated 7 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service I signed up for was 4 rooms - carpet cleaning and 1 area of tile cleaned free. The tech did not do the tile on the first visit. He had to come back and do it a different day because that service was not performed at the time of the original visit. They should read what the order sheet says and complete the whole job. The customer placing the order may not be be one at the home on the day of the service call so the company should know what they are to do.

Report a concern   July 27, 2015 — Rated 10 out of 10 by Stephanie Dionne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products and love the fact it will not make my dog sick. I have NEVER seen my carpet look so clean. The man that did my carpets (5408 Crater Lake Drive on Thursday, July 23) DID AND OUTSTANDING JOB. I hope you please take a moment to look him up and let him know he was FANTASTIC. Made sure we were really happy and stayed until it was perfect.
Again, we was outstanding. He needs a raise!

Report a concern   July 27, 2015 — Rated 9 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far so good. The technician was both friendly and informative. We left on vacation shortly after the service, so I haven't checked for remaining spots thoroughly. The areas that were soiled the most looked good.
I will call when we return to check in regarding remaining spots. ( the technician said to do that)
I have already rec. your company to two friends.
Melinda Last name removed

Report a concern   July 27, 2015 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle did a great job and was very knowledgable of all services available.

Report a concern   July 27, 2015 — Rated 9 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My husband loves how clean it smells - not like chemicals. It looks great! Your phone people and reminders are great!

Report a concern   July 27, 2015 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was great and very thorough

Report a concern   July 27, 2015 — Rated 7 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Mark your vehicle with co name
Include a thorough vacuuming/ cleaning at the edges

Report a concern   July 26, 2015 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, kind, and knowledgeable technicians.

Report a concern   July 26, 2015 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were cleaned quickly and dried quickly with no residue

Report a concern   July 26, 2015 — Rated 10 out of 10 by Derryl Godfrey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning process, the courteous staff and technician. The extra step the technician took to make I was satisfied with the service. Awesome experience.

Report a concern   July 26, 2015 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast. Friendly.

Report a concern   July 26, 2015 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt,courtesy and clean

Report a concern   July 26, 2015 — Rated 0 out of 10 by P.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I spent $447 for Zerorez to clean my carpets. A while back, I spent less than $50 renting equipment/ buying shampoo from Home Depot. My carpets were CLEAN smelling and looking. I am so mad at myself for trusting your ad and inviting you into my home.

Report a concern   July 26, 2015 — Rated 10 out of 10 by Chris Kraemer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its an easy, affordable process..does a good job with the carpet...although I initially responded to the emailinvitation, but it did not work...I had to call

Report a concern   July 26, 2015 — Rated 7 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price

Report a concern   July 26, 2015 — Rated 10 out of 10 by Charlotte Hardin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent job, good prices, and I have given your name to 2 neighbors.

Report a concern   July 26, 2015 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was fast and your pet eliminating solution works great, but the rooms that did have to have that still smelt clean after they were completed.

Report a concern   July 26, 2015 — Rated 10 out of 10 by V.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a pleasant experience from beginning to end.

Report a concern   July 26, 2015 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was an outstanding technician! He was honest about your services, and left out carpet without a doubt clean!

Report a concern   July 26, 2015 — Rated 10 out of 10 by P.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is 20 years old and looks so much better after the cleaning

Report a concern   July 26, 2015 — Rated 10 out of 10 by Roger Poulin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional organization that was prompt and thorough in every way.


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