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based on 85348 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
High quality and quick efficient service
Ivan was friendly and thorough. He called before he came to my house to let me know he was on the way.
Well your rep did just as he was supposed to do.He was on time,polite and efficient.
Travis was a wonderful technician and a good representative for your company. I did pay the additional for the pet topical treatment and I notice every day it smells a little worse and may need to be reapplied. I am going to give it a week but and if I need to reset the appointment I will.
leaves the carpet clean W/O residue
The service technician was very professional and courteous
Good service, nice guy!
BEST TECH EVER...HE SHOULD TRAIN ALL OTHER TECHS
The first time I used you, I gave a 10. The technician completely ruined my impression of this company. I don't like being manipulated or lied to. I catch inconsistency in words and lying. Sick of it and didn't need to waste one hour with the technician trying to tell him what I needed.
Both are excellent!!
A section of the kitchen floor was not cleaned and I would like this area cleaned.
Very thorough; very professional; employees seem like they actually care about their customers and the job they are performing!
You may share my name as long as it's listed as "First name removed B., McKinney TX
Luis did a terrific job! He was so thorough and got the carpet and tile looking great. I will use Zerorez again and ask for Luis:)
No chemicals!
good service good people
Professional, punctual, courteous
Really clean and smells great with no sticky residue
Always a great job!
No chemicals
Attention to detail. Every floor surface serviced is so CLEAN. Dries fast and no residue left behind. No detergent smell that I've had with other services.
Personnel onsite were extremely professional and eager to do a great job.
Freddie was very friendly and gave me all sorts of information about my carpet. He was delightful to have around. I especially like the fact that no residue will remain in my carpet.
Ivan did a GREAT job on our carpets and rug. He was friendly, very knowledgeable, had a positive attitude, made an effort not to damage our home, did not try to sell us services that we did not need, and really seemed to know what he was doing. He is the kind of employee that I would want working for me. Whatever you are paying him, I would pay him more.
Thank you.
I DID Finally get the Follow-Up Service that i feel supports zerorez' 100% Satisfaction Guarantee - Thanks Miguel & Marcus (Trainie)!
Delivered the expected service with professionalism. Payton was very interested in my satisfaction.
Techs are very good and carpet looks great afterwards.
Blake did an amazing job with our tile!
My tiles floors needed to be mopped after the technician left. There was residue left behind.
The clean and odorless.
we have used you several times with great results.
It cleaned my carpet very well without using so much chemicals.
I love Travis. He did a good job and I will ask for him next time.
Thanks.