Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 22, 2015 — Rated 10 out of 10 by Rita Walker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaner, no residue and always do a good job!

Report a concern   July 22, 2015 — Rated 9 out of 10 by Kathy Ratcliff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they are very non toxic, odorless and they work! Love my new looking kitchen tile!

Report a concern   July 22, 2015 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

State of the art cleaning with no chemicals

Report a concern   July 22, 2015 — Rated 2 out of 10 by A.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The edges of the grout close to the wall did not get clean and are very dark, it seems like it just wasn't scrubbed there due to the size of brush that was used and it's very noticeable. Some other areas just seem like they weren't scrubbed at all. I understand that some areas aren't going to get completely cleaned but it looks just like the areas near the walls that were obviously not scrubbed well.

Report a concern   July 22, 2015 — Rated 10 out of 10 by Carla Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the cleaning that Aron did for me. He was very professional, courteous, & informative about the process.

Report a concern   July 22, 2015 — Rated 10 out of 10 by B.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was prompt and very professional. The carpets look wonderful.

Report a concern   July 22, 2015 — Rated 8 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

N/A

Report a concern   July 22, 2015 — Rated 8 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was happy with the service. Your employee was pleasant and competent. Scheduling was easy and the cleaner was on time. Our carpet is over 15 years old, so you can't expect miracles. Never less the carpet looked much better after the cleaning!

Report a concern   July 22, 2015 — Rated 9 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician called before arriving. He worked hard and was knowledgeable about what he was doing.

Report a concern   July 22, 2015 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet not having dirt attractors left in it the tile was also impressive

Report a concern   July 22, 2015 — Rated 10 out of 10 by Phoebe Sisk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our representative Tyrone was outstanding! While we have always had good customer service from Zerorez, he was the most courteous, professional, capable and supportive rep to date. He didn't miss a detail and was extremely skilled at communicating throughout the process. His trainee (sorry, I cannot recall her name) was also extremely service-oriented! Loved them both.

Report a concern   July 22, 2015 — Rated 9 out of 10 by F.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, professional, and clean.

Report a concern   July 22, 2015 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea of using only water to clean, and leaving no residue.

Report a concern   July 22, 2015 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech was prompt, very polite and congenial, did a fabulous job on some stains I thought would not come out. Loved the fresh smell of my home when he was finished and how soft the carpets were. No stiffness, no chemical odor, etc. I will definitely utilize your services again.

Report a concern   July 22, 2015 — Rated 10 out of 10 by Melissa Benge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, knowledgeable workers, fantastic cleaning job, very quick and efficient! Loved everything!

Report a concern   July 22, 2015 — Rated 10 out of 10 by Linda Greiner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Much to my surprise, I learned that Zerorez is not just about clean carpets. They have your health in mind. While the technician was at my house cleaning the carpets, he noticed something growing on a few of my air vents. He told me about the treatments Zerorez offered for this, so he treated my air ducts. After learning I suffer from a lung disease, he discussed the Clean Station with me which sterilizes up to 1200 sq ft of an area. I purchased this and keep it in my bedroom. My spouse says I my snoring has diminished. My bedroom seems cooler, too, maybe like less humidity in it, when I am running the machine. I am very happy with my experience at Zerorez

Report a concern   July 22, 2015 — Rated 10 out of 10 by Wendy Hairel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that the dirt doesnt come right back like other companies.

Report a concern   July 22, 2015 — Rated 10 out of 10 by T.D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The excellent Customer Service, and no chemicals....

Report a concern   July 22, 2015 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that it doesn't leave anything behind.

Report a concern   July 22, 2015 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a beautiful job and Chris was very professional.

Report a concern   July 22, 2015 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dry's quick, no sticky feeling on the carpet.

Report a concern   July 22, 2015 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you use water and environmentally safe products is what drew me to you. Your courteous and helpful employees and the service I receive has cemented my loyalty.

Report a concern   July 22, 2015 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or soap

Report a concern   July 22, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your associate was extremely professional.

Report a concern   July 22, 2015 — Rated 9 out of 10 by Mary Bearden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you were very knowledgeable about your product. so far I like the job you have done

Report a concern   July 22, 2015 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a great experience - the technicians knew everything and were very helpful. Thank you!

Report a concern   July 21, 2015 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue left in carpets. Results are really great.

Report a concern   July 21, 2015 — Rated 10 out of 10 by Z.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service person tested every item before doing the full clean, and had me review it. He was thorough, and I would highly recommend Miguel!

Report a concern   July 21, 2015 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything! The tech was honest and very accomplished! I will use this company every year!!

Report a concern   July 21, 2015 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a very good job. I am happy with the results. The cleaning made a huge difference in my home.


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