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based on 83939 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the fact that it is a safer product. It also works better than one of your leading competitors.
no chemicials,good smell, looks great
Travis was outstanding, very nice young man, I will ask for him next time, thanks,Travis
I recommend you put in big print the extra charge for over size room. I was surprised that my den would be considered oversize (approximately 13 by 17) as well as extra charge for hallway. Additionally I would like to have had a receipt showing charges. The young man, Mark, was very nice and thorough with explanations of work to be done. Did a good job and carpet looks nice.
Quick and easy.
Was done in professional manor, and floors look great.
We like the Zerorez process of cleaning carpets and Roy Alltop exemplifies all that we expect from Zerorez. Roy is an asset to your company and the best carpet technician we have ever had with any company.
Eric Stoker was very nice, prompt, worked efficiently.
Great results, wonderful service Technition Fred
Chris was very thorough and carpets looked great! Price was good too. Thanks
Great carpet cleaning service
Your technician was very professional and polite. He took care of business quickly but also did a very good job!
The technician was very friendly and did a great job.
We are very happy with the experience we had with ZeroRez. The Techinicans were on time and very nice to work with. The process was explained to us and all our questions were answered. They did a wonderful job on our carpets and living room furniture. We will definitely continue to use and recommend ZeroRez to our friends and neighbors. Thanks to KLTY for recommending them. It's nice to get recommendations from people we trust.
Technician was fast, efficient and courteous.
No chemicals, promptness and courteous technicians.
Promptness
The technician was very knowledgeable and friendly. He explained the process in detail and was very helpful. After the cleaning was done there was no smell of perfume or soaps, but the hint of cat odor that had been in the house was gone. It smelled very fresh and clean.
Nicholas W. was punctual and professional. I was so thrilled with how clean and wonderful my carpets looked that I had to go celebrate with a DQ Blizzard! I would definitely recommend Nicholas for anyone who uses Zerorez.
my service person i believe his name was[aaron] took time to explain all of the posibility's for cleaning the dog urine from my carpets. aaron also did a test on 1-2 spots for me so [I] could decide how to proceed.I was also impressed with the corner guards placed so as to not have the hoses damage walls&corners. OH,by the way my carpets look great and smell great. THANKS ZEROREZ TEAM.
Justin and Y where very friendly and professional. They did a great job! My carpets look great!
This time we were completely satified with the service Ricardo, the service tech., provided. He conducted himself as a professional and a gentleman and completed the work in a timely manner. I watched him as he went through from room to room, step by step, he explained what he was doing and what he recommneded and I found no falt. We are very complimentary of his work and, we are happy with the results.
Thank you.
The man did a excellent job in very problem area's
No chemicals, carpets look great.
Fabion did a great job!
Too expensive
Darwin Harrison was on time, called before he came and did very good work, also very nice and polite.
We would have Mr. Harrison back anytime we need something done.
THANKS FOR THE GOOD WORK.
I like that you don't add soap to the carpets. My home smelled fresh, not chemically. DeCarlos was very friendly and efficient.
I like that there is no residue, the dry time is within 6-8 hours, the carpets are sanitized and there is a fresh clean scent that is lasting more than a couple of days. Although my service cleaning window time was 11:30 - 1:30, the technicians arrived an hour early. I was not at home and they waited for me to return home. Dominique was very professional and walked me through the carpet cleaning process and the estimated cost of everything. He asked questions before doing any services to get my approval. Rory, the other technician, took extra care and time cleaning the carpets.
J L did a very good job on our carpets. They feel very clean and fresh. The pile was brought up making it feel thick and full again!

the honest and professionalism of the tech. Would recommend Zerorez in a heart beat and plan to have you all back to clean the tile