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based on 83939 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service from the phone to the techs that came out to clean the carpets and tile. The Carpets dried quickly and look great.
I have had many Zerorez techs in my home. Trey this weekend hands down was the best. He walked me through the protection products and helped me out alot. He was VERY respectful of my house and cleaned up after himself. This young man deserves a good raise and should be promoted. Many people that I have encountered at your company could learn a lot from him. He wiped my floors down when he spilled water and overall just really respected our house. He gets 8 stars from me on a 5 star scale.
Prompt arrival, friendly and professional technician, quick service, carpets looked great upon completion
Very professional service
The technician was very nice and professional and did a great job on our carpets.
The guys did a great job, very energetic and paid attention to details. Unfortunately today the stains are back after the carpet dried.
I was very impressed with the thoroughness of the cleaning. My technician was Eric, and he did an excellent job.
The technician was awesome! He was patient through my wife's many questions and did a phenomenal job. He got out pet stains that other comapanies were unable to. We have a new favorite carpet cleaning company!
Natural and safe
Effective cleaning products and services; knowledgeable, accommodating salespersons and technicians; prompt, efficient service.
Cleaner, more natural product, service people (Ivan) very professional and courteous.
My carpets look like new. I had no idea what the real color of the carpet was until Zerorez cleaned them.
We have used y'all several times, please check your records to see. We will use you again as the need warrants for the carpet cleaning. We will not use you again for the granite work, I feel that you are way over priced for the service rendered.I was rally disappointed with this part of your work.
I do want y'all to make arrangements to have the seal replaced at the bottom of my from door threshold that you men damaged. I am sure that they did not do it intentionaly, but draging the hose and jaming the hose at the bottom of the door is what caused the damage.
The technician explained how your cleaning process worked and did a great job. The carpet looks like new.
Tried quickly!
Cleanliness of product
Chris, the technician who came to our house, was very nice and very professional. Our carpet looks great -- almost like new, and considering that it is well over 10+ years old, that's saying something. We will definitely call Zerorez again.
Service tech was on time. He was friendly & courteous. I like the zerorez cleaning product and service.
I had trouble scheduling. Finally received a Saturday appointment and with a third change of service techs and finally received satisfactory service at about 7 p.m. There seemed to be poor service coordination as well as poor communication with the customer.
The carpets were well-cleaned. The technician was very helpful.
The products leave my carpets really clean and with a fresh odor. Our technician, Chris Colegrove, was outstanding! He was very personable and polite, answered our questions, periodically came to let us come and see the rooms and did a fabulous job of cleaning. I want Chris to come the next time we need your company's services. I
The Tech was very good in every way possible. I'm very happy with the work he did and with your product. Thank You, Glenn Pinson.
Tyrone is the utmost professional and does 110%. We clean carpets every 4-5 months and because of spills and animals.We should replace but it looks so good when hes finished that wr keep postponing. Tyrone does excellent work. My mother is elderly and feels very comfortable with him as he is extremely polite and attentive to her.
Justin was great. He did a very thorough job that I was very satisfied with
Last name removed did a very thorough job and was very professional! Carpets looked great upon completion!
Name removed
Quick, easy, and clean!
very good products. great job done by Eric and John---over and beyond the call of duty to get our carpets clean....will certainly use you again and recommend to anyone...
Thank you . House smells so clean....
The pice is very affordable. Customer service was very friendly and helpful.
Friendly staff, can walk in carpet afterwards. No chemical harsh smells...
The technician did not call ahead as I requested when I scheduled the appointment.
Technician was unable to clean my carpet, he spot cleaned a couple of high-traffic spots and left advising that we should probably replace the carpet.