Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 7, 2015 — Rated 10 out of 10 by Rodney Metcalf Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet rake is nice
Wonderful job

Report a concern   August 7, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great work, good employees, timely

Report a concern   August 7, 2015 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was quick to dry after Zerorez cleaning. We were very pleased.

Report a concern   August 7, 2015 — Rated 10 out of 10 by Hanna Kaileh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You have very friendly people, easy to work with, when you leave the property it looks and feel very clean. Thank you

Report a concern   August 7, 2015 — Rated 10 out of 10 by Steve Chiles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your process cleaned our carpets better than any other professional service has ever done in the past. In fact we had two spots in which other services tried repeatedly to get out, but were unsuccessful; although they are totally gone as a result of your cleaning. Your technician was very polite, knowledgeable and did an excellent cleaning job. As a result, we will ask for this technician and use your service from now on. I have already recommended Zerorez and this technician to friends and relatives.

Report a concern   August 7, 2015 — Rated 10 out of 10 by Josie Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician is very thorough, professional and knowledgeable. He explained the process for both the carpet and the tile flooring. The process is safe, relatively quick and the carpet dries relatively quickly.
We have used Zerorez twice now. Both treatments were excellent, but this technician was superior to the first one both in personality and thoroughness.
We would never be reluctant to recommend Zerorez to others.

Report a concern   August 7, 2015 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

chemical free and carpet looks great

Report a concern   August 7, 2015 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap or residue.

Report a concern   August 7, 2015 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of the people, the deep cleaning I get and most of all the honesty

Report a concern   August 7, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Overall very well done cleaning. Nice employees

Report a concern   August 6, 2015 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very punctual, friendly and professional.

Report a concern   August 6, 2015 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet isn't soaked and there is no soap for dirt to cling to. The Zerorez guys are great, helpful, cheerful and did a great job!!!!

Report a concern   August 6, 2015 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did what you said you would. Made my carpet look a lot better. Thank you!

Report a concern   August 6, 2015 — Rated 4 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You have cleaned carpets for me at least 3 occasions. Each time I get a price and then the tech who shows to clean gives a higher price. It feels like I'm given one price then once here get either upsold or told that they gave me the wrong price from office. I would think that your data base would be able to make sure this doesn't happen.

Report a concern   August 6, 2015 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sean was courteous, knowledgeable, set expectations and then performed exactly as promised. Though he warned me that he might not be able to remove every spot from our white carpet, he was able to achieve a spotless result.

Report a concern   August 6, 2015 — Rated 10 out of 10 by M.A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially like the professional way the service was provided.

Report a concern   August 6, 2015 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no smell, fast drying and the gentleman (Mr. Finley) that came to do our carpets

Report a concern   August 6, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, concern for carpet issues, great cleaning

Report a concern   August 6, 2015 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was given a call before estimating the time the tech would arrive a my house. Carpet was cleaned to my satisfaction & at the price quoted. No pressure was applied for my to purchase other services, I didn't want. The technician was very professional.

Report a concern   August 6, 2015 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was knowledgable, friendly, and efficient. Our carpets and tile turned out great! All stains and dirt were gone leaving the carpet fluffy and clean.

Report a concern   August 6, 2015 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap.

Report a concern   August 6, 2015 — Rated 10 out of 10 by V.O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were willing to come back when spots reappeared.

Report a concern   August 6, 2015 — Rated 9 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really made my carpet look better.

Report a concern   August 6, 2015 — Rated 9 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job, tech explainedbprocess

Report a concern   August 6, 2015 — Rated 10 out of 10 by Robert Patton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job and was very courteous

Report a concern   August 6, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning in town!

Report a concern   August 6, 2015 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were very quick to schedule us for a last minute need. The techs were on time, very knowledgeable and friendly and the carpets looked and smelled fantastic.

Report a concern   August 6, 2015 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower your prices

Report a concern   August 6, 2015 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was done professionally and Jessica did a great job

Report a concern   August 6, 2015 — Rated 10 out of 10 by Ann. Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has cleaned my home carpets three times, and every time we have had excellent results. I like that there are no chemicals used in the process, and I especially appreciate that the process does not leave a sticky residue that collects more dirt. The technicians have all been very polite and thorough. While they do mention some "add-ons" to the basic price that they might recommend for our carpets, they do not push them. I also like that the carpets dry quickly so we can go about our regular home life soon. Thank you, Zerorez.


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