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based on 83940 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Awesome.
Seemed overpriced. Have used several other no residue carpet cleaning services. Was equally satisfied with their service and quality and paid a little less.
Ph water
Water only no detergents
I thought the service men were very knowlegable and professional. They were here on time, very courteous, introduced themselves to me and did not make a mess. They envolved me by asking questions, showing me a trial test area first and seemed very commited to getting all the stains out. I really liked them, would definitly use them again, and will definitly refer them to anyone I know who needs to clean their carpets.
Professional service and ability to clean/remove spots and stains that other companies hadn't been able to remove.
Great customer service
Very efficient and friendly technician.
We can still smell the dog urine in my son's room. The cleaning didn't get the odor out.
Still quite a few stains after you have been here twice now.
Follow up
Zerorez was able to remove stains I didn't think would come out - namely, a dark stain from a recliner.
The gentleman who cleaned our carpet was very nice and he worked incredibly hard while he was here. He took his time and did a very thorough job. The rugs and carpet look beautiful again. Thank you so much for the excellent service.
The cleaners you sent out would have done the bare minimum had I not pushed them to do more.
I got the feeling they weren't interested in doing a thorough job, they just wanted to finish and get to the next house.
Also, didn't want to hear a sales pitch for your air filters and vent cleaning services. If I was interested I would have asked.
The amount of work done was worth about half what I paid.
To make it right I would ask you refund $140 to my credit card.
Thanks for taking my comments.
I'm a mom of a 2-year-old. So, I love the fact that ZeroRez is able to get out tough spots without using harmful chemicals.
The regular dirt stains did not come out of the carpet. Our cleaning person was very nice, professional and explained everything thoroughly.....just was hoping the stains would come out. I've tried Krud Kutter on them and them do look somewhat better.
Free tile cleaning left my tile looking horrible, ended up paying way more than I anticipated, carpet is not as clean as I expected it to be from all the rave reviews from radio personalities. Disappointed to say the least....
The technician tried many procedures to get a stain out, and did his best. Stain came out well. Also, he got a stain out that many had tried to get out before. IT looks like it came out.
Your employee's are courteous and respectful. I was very pleased with the cleaning, my carpet looked great.
Advise customers that even though some stains disappear when cleaning is performed, once completely dry they may reappear. I thought the person who cleaned my carpet did an amazing job! He went out of his way to make sure he covered every area. I asked him to go go over a couple of areas and he did. He I would have him clean my carpets again.
Shawn McGuire was the technician who cleaned my carpets yesterday. He showed up on time, was very professional and recommended the right treatments to get my carpets back to looking new. I highly recommend Zerorez and especially Shawn McGuire. He is a terrific young man whose friendly personality and strong work ethic left me with a very positive opinion of the Zerorez business. Please feel free to pass on my comments to Shawn McGuire.
No chemicals, allergy friendly, great people and service, clear explanation of charges
Great job no odor or smell. Carpet looks great.
Clean thorough and efficient
Your process is natural....your service people are on time, efficient and helpful.
He was very nice and did a great job on the carpet.
Tech. Went beyond the call of duty. He did an excellent job!
Technician was friendly and knowledgeable about product.
The thorough way the technician cleaned our carpet.

My service guy went out of his way to make sure I was 100% happy.