Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83941 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 28, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always see tge desired results, no chemical smell.Dries so quickly

Report a concern   August 28, 2015 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is soft and brighter than it ever was before!

Report a concern   August 28, 2015 — Rated 10 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No Chemicals

Report a concern   August 28, 2015 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I don't know yet. This is the first time I've used Zerorez. Check back with me later.

Report a concern   August 28, 2015 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the natural method - less chemicals

Report a concern   August 28, 2015 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and explained the process.

Report a concern   August 28, 2015 — Rated 8 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Your appointment setters need to greatly improve their customer service skills. I almost terminated my long time association with Zerorez because of ATTITUDES coming across the phone. This should concern the company.
It seems you have a high employee turn over. This also concerns me. I expect outstanding service as I have in the past.

Report a concern   August 28, 2015 — Rated 10 out of 10 by Steve Zareff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there is no residue reappearing within a few days an how professional the technician was...was willing to redo some areas. Very courteous.

Report a concern   August 28, 2015 — Rated 9 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that you don't put soap into the carpet. When finished the carpet looks clean and newer. Next time I would like a little more attention paid to the carpet area adjacent to the tile. This is always a more soiled area than the rest of the carpet. Overall, however, very satisfied with the results! Travis was very professional!

Report a concern   August 28, 2015 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your staff was very professional and did a great job.

Report a concern   August 28, 2015 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service

Report a concern   August 28, 2015 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional and detailed.

Report a concern   August 28, 2015 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys was in time and fast!

Report a concern   August 28, 2015 — Rated 10 out of 10 by Lucy Coyle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, complete, environmentally friendly and reasonably priced.

Report a concern   August 28, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Floors are soooo clean and fresh!

Report a concern   August 28, 2015 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products leave carpet clean and fresh. Great service!

Report a concern   August 28, 2015 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service, they do a very professional job.

Report a concern   August 28, 2015 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I notice that previous stains do not reappear, or it takes them a very long time to reappear which means I know the carpet is clean.

Report a concern   August 28, 2015 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable technicians - you get my carpets clean!

Report a concern   August 28, 2015 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's been one week and my carpets still look great! Every other time I've had carpets cleaned, the stains come back. The rep was friendly, professional - I've never had a more pleasant experience having this necessary maintenance performed.

Report a concern   August 28, 2015 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was excellent. He explained everything and the carpet looks great

Report a concern   August 28, 2015 — Rated 10 out of 10 by C.L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who cleaned our carpets was very nice and explained some of the cleaning that he did.

Report a concern   August 28, 2015 — Rated 9 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fair price. Didn't get out all bad spots around the house but did a good job cleaning carpet overall. As part of promotion I saw on TV I got my kitchen tile floor cleaned no extra charge. Did a good job cleaning tile and grout that hasn't had more than my weekly floor mopping. Overall orice was fair enough and other than spots carpet was clean. I would recommend to someone.

Report a concern   August 28, 2015 — Rated 10 out of 10 by Maria Runge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian, the technician was on time, professional and did a great job. I am really pleased with the company.

Report a concern   August 28, 2015 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your patented technology. It's green and gets most of the stains out.

Report a concern   August 28, 2015 — Rated 10 out of 10 by M.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have heard of Zerorez for several years liking the fact that you don't use chemicals and are environmentally friendly. We decided to use Zerorez after using one of your competitors and were so satisfied with the results. Our carpets are 9 yrs. old and look like new after Louise was finished. Louise, technician, was professional, and did an thorough job making sure we understood the process and answering our questions. We will surely use Zerorez for our future cleaning needs and request Louise if possible.

Ps. We had a 20+ yr. old couch cleaned and it also looks amazing. The colors are bright like new.

Report a concern   August 28, 2015 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was really clean throughly. I was very pleased with the service. The young man did a great job. He was consensus and seemed to know his job.

Report a concern   August 28, 2015 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used the carpet cleaning service and have received excellent results every time.

Report a concern   August 28, 2015 — Rated 10 out of 10 by E.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech was very helpful and a pleasure to have in our home. The carpet looked better and was not as damp as it was the last time you were here. We were very pleased.

Report a concern   August 28, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor left behind


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