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based on 84669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
that it cleans the carpet and leaves no residue.
Serviceman was very helpful and informative. Carpet looks good
The spots that appeared after my first cleaning on
9-25 are still visible after the 2nd cleaning on10-3.
The carpet looks clean when wet but after it dried,
The spots are still there. The spots are square shaped
Like the nozzle of the cleaning tool .. I would like a
Supervisor to come out and see what can be done.
Total excperience was very professial.
Quick and did a great job!
Take better care when spraying pre soak and when cleaning grout. The representative sprayed the press ray and splashed cabinets, refrigerators, and appliances. I noticed this after he left and had to clean the items. Also, when cleaning my grout, he allowed standing water to accumulate on my new wood floors. That is not good for them. It was only after I pointed this out that he took care to not have this happen in other areas.
It's green
The tech was fabulous. However, we are very disappointed in how our master bedroom didn't get cleaned very well. He worked so hard on rest of house by the time he reached our bedroom he was worn out. It looks like it wasn't even cleaned. We know it was. Not sold on Zerorez. I was hoping to have my commercial business cleaned but also not able to get in touch with the agent. I've been trying for it feels like 2 weeks. I guess I'll call someone else.
Very pleased with the effort, care taken, and benefit of Zerorez. Eric was very kind and provided us with excellent service.
He was here on 9/26 and we expected to have received our new 'special' a/c filters by now.
Your employee Ivan was competent , courteous , and very professional . My carpets have never looked so clean . Thank you for hiring such stellar people. Sincerely, Kris Last name removed
Your rep was fantastic. He was honest and informative. I look forward to using your services again
Clean feel of carpet
The tile grout floor in the kitchen and laundry room when it dried out does not look good for what I paid for. My expectations is that it should look very presentable and clean and id DOES NOT.
I would like Zerorez to send a new person (no charge to me) that will take the time to make sure it is done accurately so it look good.
Always great service, knowledgeable, on time, professional, but above all your results are fantastic, whether it is cleaning carpets or our most recent service of air ducts and dryer vent.
The carpet is very clean and it even seems softer.
You make an OLD carpet look and smell good. Don't have to replace it yet! Thanks!
Steam not Chemicals are used. A job well done.
Bryson the technician was aweosme
Cleaned all the stains and smells out of rug that I sent off
Job was well done,resulting in clean carpets.
The fact that you don't use products that leave a residue. The technician was thorough and explained what he was doing.
clean, no smell
Nice job by service agent
The technician did a great job. A much better experience than the prior time!
I like the fact that my carpet isn't just clean, but also looks like new after the cleaning, and is totally dry by the next day.
I also appreciate the individual that arrived to clean my carpet, knew what they were doing, and used the "booties" for walking through my home, and while cleaning the carpets.
no odor; fast and prompt service; excellent results
No after smells
Products and Services were excellent, my tech Rory Jenkins gave me great Customer Service.
Thanks
The method
All of the experiences we've had with Zerorez have been great. From the time we schedule our appointment to when the associate leaves, we have nothing but the highest praise for their professionalism. The carpets look like new and the price quoted is the price we paid.