Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83943 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 6, 2015 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is so soft and clean. The young lady that did my cleaning was very neat and worked very diligently to get the stains out and she was very courteous. I will defintely use them again.

Report a concern   September 6, 2015 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees are always so nice and on time and very knowledgeable about Your products. My daughter wil be calling for your service next week.

Report a concern   September 6, 2015 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service and no chemicals. All around a good experience!

Report a concern   September 6, 2015 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service quality, prices and customer service.

Report a concern   September 6, 2015 — Rated 10 out of 10 by N.J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We heard very favorable advertising in Phoenix and decided to use for our new home in Fort Worth before moving in. Better than expected. Darwin Harrison very great ambassador for your company.

Report a concern   September 6, 2015 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Remove coffee
spots

Report a concern   September 6, 2015 — Rated 10 out of 10 by J.A.T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous associates, fast drying, always looks great after service,

Report a concern   September 6, 2015 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean everything looks and smells.

Report a concern   September 6, 2015 — Rated 7 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

See my email response to your last invoice.

Report a concern   September 6, 2015 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was very professional and helpful!

Report a concern   September 6, 2015 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Easy to schedule. The worker who came to the house was excellent - nice, polite, and efficient.

Report a concern   September 6, 2015 — Rated 10 out of 10 by M.A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As I remember, Michael was the servicing representative. He was so conscientious and gave real thought to some of the problems pointed out to him. I would recommend using him to anyone.

Report a concern   September 6, 2015 — Rated 10 out of 10 by Jacob Runyon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is much cleaner. The employee was very detailed and he exceeded my expectations.

Report a concern   September 6, 2015 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was efficient and handworking.

Report a concern   September 6, 2015 — Rated 3 out of 10 by E.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn't get the service that I expected from watching Good Morning Texas. Not once was it mentioned in order to get your carpet looking like new, you will need to pay hundreds of dollars more.

Report a concern   September 6, 2015 — Rated 10 out of 10 by Audrey Murphy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the solutions used did an excellent job of cleaning our carpet and micro fiber furniture. The young man that was the technician was very polite, knowledgeable, and an extremely hard worker. Thank him for us.
Tony & Audrey Murphy

Report a concern   September 6, 2015 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kyle was great! Very personable and professional. I know he did his best to clean our neighbors carpets as well as we could! The neighbors were actually very impressed by how good their carpets looked!

Thanks and we'll see you on Friday at our house!

First name removed

PS - I'd agree to having my name used as long as it's just listed as "First name removed B.; McKinney TX"

Report a concern   September 6, 2015 — Rated 10 out of 10 by Cuccoa Polk Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was awesome! Professional,a D did great walk

Report a concern   September 6, 2015 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   September 5, 2015 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

quick and efficient. Dries quickly. Very professional.

Report a concern   September 5, 2015 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge and friendliness of the staff.

Report a concern   September 5, 2015 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and professional staff.

Report a concern   September 5, 2015 — Rated 10 out of 10 by Emily Seiter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job on carpet cleaning with guaranteed satisfaction.

Report a concern   September 5, 2015 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased!! Called to make appt. on a Sun. and my call was returned promptly the next day. Zerorez showed up on time and did an exceptional job! Our carpet looks clean and fresh, no harsh chemical smells and I was very impressed with how our carpets were only damp and almost dry within 30-45 min! able to get out stains that were questionable without an additional fee. Will definitely use them the next time we need our carpets cleaned and recommend this company to our family/friends! Thanks a million Zerorez! A+++

Report a concern   September 5, 2015 — Rated 6 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet does not feel soft like I thought it would. No different from when I vacuum it. Maybe clean but just does not feel that way.

Report a concern   September 5, 2015 — Rated 9 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and everything is "green."

Report a concern   September 5, 2015 — Rated 0 out of 10 by R.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The appointment was scheduled for between 1:30 and 4. The first technician never showed up. After numerous calls I was finally told another person would arrive around 5. He finally came about 5:30. He did a very nice job, but the math on the bill was wrong and you owe us some money.

Report a concern   September 5, 2015 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We particularly liked our technician. He was friendly and knew what he was doing.

Report a concern   September 5, 2015 — Rated 10 out of 10 by Rusty Covey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was well above and beyond what I expected and exceedingly superior to other companies I have used.

Report a concern   September 5, 2015 — Rated 10 out of 10 by John Sapp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was courteous and explained the process and what to expect. He did a phenomenal job in cleaning the carpet and tile as though it were his own home! The pricing for the service was an outstanding value!


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