What our clients think of us!

The technician was awesome! Taking care to go over stained areas an extra time and you could tell that he took pride in his work!

I have not seen the carpet but our handyman said it looked very nice. Will want to see if the spots reappear in a while like some carpet cleaners do. Hoping not. The service tech was there in the time period that they had given us.
When I placed my initial order the young lady did not inform me that there is an extra charge for rooms over a certain amount of square footage. I also was not told about the cost for stairs. I like to be told everything upfront. The tech is the one who informed me of this after he got to the house and called me. I do appreciate that they don't do any type of extra costs without asking you first but still would have liked to have been informed of this when I placed my order.

Cost

They did a very good job.

Dries fast, no smell, the workers have always been very nice and personable.

Clean

The technician who cleaned our carpet was very knowledgeable and professional. He explained the process to us. Our carpet really looked so much better when he finished. We highly recommend our company.

The service person did a great job. He cared about the job he did. I forgot his name but I would ask for him again.

My carpet was in bad shape and it looks and feels great again after the cleaning!

Carpet is always so clean and service is perfect!

You clean my carpets better than any other carpet cleaning business I have tried.

Carpet still smells. I was told the controlled flood would solve the problem it did not.

Your floor cleaning person, Omit (sp?), was great. He explained what he was doing and was very Professional.

They are polite, capable, do a good job, and the carpet stays clean longer.

Great technician

Fast efficient service. The tech was very competent.

Cleans well, application is done quickly.

ONE ISSUE -- as I spoke with rep, she mentioned 20% discount when calculating estimate. The bill provided to the service person did not include the 20%, but he did allow it.

AMAZING!! WE WERE SO AMAZED ON WHAT YOUR PRODUCTS DID FOR THE CARPET AND THE TILE FLOORING. THE CARPET IS ABOUT 22 YEARS OLD AND AFTER THE CLEANING IT LOOKED LIKE ALMOST NEW AGAIN. HATS OFF TO YOUR TECHNICAN MARK!! HE DID SUCH A WONDERFUL JOB AND SO, SO COURTEOUS IN EVERY WAY. MARK WENT OVER AND BEYOND HIS DUTY TO MAKE THE HOME LOOK GREAT AND READY TO SELL. THANKS FOR HIS OUTSTANDING WORK PERFORMANCE AND HIS TIME SPENT AT THE HOUSE WAS SO MUCH APPRECIATED. HE IS AN OUTSTANDING EMPLOYEE AND WANTED HIS JOB TO BE DONE IN SUCH A PROFESSIONALISM WAY. WE WILL DEFINITELY RECOMMEND YOUR SERVICES TO FAMILY AND FRIENDS IF WE HEAR OF ANY OF THEM NEEDING PROFESSIONAL CLEANING DONE IN AND AROUND THEIR HOMES. THANKS AGAIN FOR THE GREAT SERVICES AT 638 STONEYBROOK DRIVE WYLIE, TEXAS
SINCERELY,
THE BRATCHER'S

Everything

Excellent service and wonderful cleaning job of carpet and tile

Very professional. Very thorough.

Caesar did an OUTSTANDING job. I expected a very good job, but when Caesar left, the condition of my carpets and ceramic tile exceeded my every expectation. I'll definitely, without hesitation, use ZeroRez again! Thanks, Caesar!

Clean and organic. Great customer service. Fair pricing.

Very professional and explained everything he was doing to get rid of pet odors.

IT IS A MIRACLE

Professionalism and courteousness

I like the professionalism,and speed of the work done, and the carpet looks good, freshens up everything.
BUT--- 3 stains are already coming back, from the visit a few weeks ago, and I don't know why? The person that did the work told me my carpet cleaned up very well, and it looked that it did...so why is this happening?
First time was great-- over a year of looking good. Second time, stains returned in about 5 weeks, but I was ill, and didn't let you all know in the guaranty timeframe. This time...3rd time, I felt the carpet looked as great as the first time....but certain ones have already returned. Not all the stains, just a few. DO you need to repeat procedure?
THhnk you.

I like your cleaning method and the professionalism of your staff. Mark came to my house this past visit and he was excellent. He did a great job with cleaning and with his explanation of the method used. I would like to have Mark next time I call for service. He is an asset to your organization. He was courteous and professional, an excellent representative of your company! thanks! Name removed

Results of the process and time to complete the job

Reliably excellent. I have been using Zerorez for years after hearing about it on Jodie Dean's KLUV morning show. Friendly, professional workers who go out of their way to make your experience the best possible in carpet, furniture and grout cleaning. I will never use anyone else.