- Phone: (214) 372-5326
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based on 85364 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Not to be in a hurry
Efficient and thorough. If you have pets the extra services are a carpet saver.
My carpets are much cleaner, spots are gone. My only dissatisfaction this last time was that I felt the carpet was still too wet when he left. Next time I will ask the tech to please go over the carpet one more time to extract as much moisture as possible. Will continue to recommend Zerorez to friends.
Our tech was so nice and worked very hard. Also have used you all for years won't use anyone else.
Carpet looks great. I would give the technician a 12+. He was friendly and professional. He spent a lot of time on the job even though he did not start until 7:00 pm - he did not rush or cut corners. Great job.
Everyone was very pleasant from the person that assisted me with rescheduling to the guys that cleaned the carpets. My only complaint was that the free tile cleaning was quick and not very thorough There are still places in the grout that are not as clean as I would like.
I've used Zerorez before and will continue to use their services.
Technician was prompt, courteous, thorough and FAST!
Eco friendly. Serviceman was great.
Scheduling needs improved.
Call before you start on your way to the house being serviced.
I loved that Kyle was extremely professional and could empathize with the stains coming back. I not only recommended you to my parents, I did it while Kyle was here.
The service tech was very dedicated and hard working.
I like that they are chemical free. The technician was wonderful and very thorough.
Tech should wear shoe covers or something similar while on the carpet.
The initial call, the email follow-ups, the scheduling phone calls, and the level of service and knowledge of Kyle, who performed the service, were all excellent.
Green & Clean - Love the effect to the carpets.
Fred and Joey did an excellent job. They were efficient and professional. My wife was very happy with the job.
My carpets are very clean and the stains are gone!
You were on time and your representative was courteous and professional
Service was very good but my carpets aren't as clean as I wanted. The tile was clean but I was expecting the grout to be clean as well. The grout didn't even look touched.
The carpet looks amazing and the techs were extremely professional and knowledgeable. I would highly recommend that you reengineer your appointment setting process. If you'd like specific feedback and recommendations I would be happy to provide that. Phone number removed
Did a great job (except dispatchers did not call me 30 min prior to arrival so he had to wait for me to get home), was courteous, fast worker and efficient.
Great service very good job
The use of just water, no chemicals, was the selling point.
Nice and clean without residue and chemicals.
No chemicals. On time. Great service.
Excellent worker. I do rescue dogs and the carpet was more than vile. it looks great.
First name removed Clark
Clean and environmental friendly.
Bigger place as it's hard to find seats during lunch
Good product. Accommodating and caring carpet cleaners, being on time, efficiency and final result. Crew was able to remove stains which otherwise were hard and even impossible to remove. It was a positive experience.
Quality work and excellent customer service.