What our clients think of us!

Very nice tech and the carpet looks great

Hmmm I thought you were also offering a coupon to a steak house. Not that it will change how pleased I am with results and service representative

Excellent work!

Eric did a great job! He explained everything he was going to do and stayed late to finish the job!

Quick drying, super nice person to work with. Will use you again!

Your people always are courteous and friendly and have always done a great job. I also like how my carpets feel afterwards.

Zerorez got a spot out of the carpet that has plagued me for at least 8 years. None of the children would own up to how the spot was made and what was the substance! Fisher family

On time
Knowledgeable technician
Thorough explanation of available services

No disappointment in all the years of using Zerorez except I had to pay an extra fee for an oversize room this time...I have recommended Zerorez to many friends...several have scheduled this year. There are 4 families that use your company on our street of 12 families...

FAST EFFICIANT AND CLEAN

I thought the service technician did a great job and was very thorough.

The service men were very professional and did a very good job. The carpets look better than my previous cleaning company. I have never seen my tile look so clean since I moved into this house 4 years ago.

The guys were very professional and on time as they said they would be. Quality of set up and service was great.

Devontrae explained everything that he was going to do and wanted to make sure I understood and I approved. He was extremely polite and did a great job. I even added an extra room and removed a couple of stains that were not removed from a previous cleaning.

Great service, excellent work, friendly and professional provider

The carpet got clean!!!!, but it still had a bad smell.

I love the fact that it is a green service and I have small children and a dog that won't be harmed by any chemicals or product. I was very pleased with how fast the carpet dried and I also had my kitchen tile cleaned, let me say I was impressed. I think the technician was great! Very friendly guy. I will definitely be using again now that I know what services are provided and the quality of work.

The young man was very efficientt and thorough. Our carpets have never looked cleaner ! We endorse Zerorez!

No harmful chemicals. Great customer service. Matt, our technician was courteous and professional.

No soap used to clean carpet.

Already recommended!

I called 10 days to 2 weeks in advance and requested a morning appointment for Tuesday, 9/8. I got a call on Saturday, 9/5 advising me that I would be serviced between 11 and 1:30 P.M. There was no concern for the fact that this was not what I requested and was extremely inconvenient for me. I believe I gave them ample time to comply with my request. It appears that appointments are set for their convenience and not their customers. I think I have been using Zerorez for about 10 years. I have had carpeting, floors, granite and glass worked on. I have also bought products. Never again and I will take every opportunity to bad mouth them rather than recommend them. Such a shame but I am not going to put up with this.

The service technician was on time, courteous, thorough. He did an excellent job.

Fresh,clean smell.very professional work,Austin V. Did absolutely wonderful job. He was better than the first time I started doing business with zerorez.Austin was very nice and had such integrity.I am so glad to meet a man with such integrity in his work.

Cleans well and nice techs.

Very effective

I have used Zerorez for carpet cleaning before so I didn't hesitate for upholstery cleaning. I requested an 11:00 am appointment with 3 days to choose from the tech showed up at 5pm. The technician who performed our service was very unprofessional in appearance and manners. My furniture smells worse than it did before the cleaning. The so called purified water he used had a terrible odor ( sour ). I paid almost $300 for a service that made my whole house stink! When my carpet was cleaned the water/ cleaning agent smelled clean and fresh. It would be nice if Zeroez would offer to repeat the cleaning! I have recommended Zerorez to several friends before but I'll never do so again! I am very dissatisfied with the entire experience.

My carpets were left very wet. When I came back the next day to vacuum, I found my carpets crispy with some of the stains back. I used a brand new vacuum on the floors and pulled up cup after cup after cup of dirt and sand from the carpets. I also pulled up a ton of dog hair and fluff. There are still lines on my carpets where they cleaned. They did not vacuum out. My carpets are also not soft and fluffy as suggested, even where it hasn't been trampled on at all. The guy that cleaned my carpet was at the house for about an hour to clean 3 bedrooms and a living room, all completely empty. I have called back and am having my carpets cleaned again, but had to wait an entire week before they would come back - I should have been moved to the top of the list to make things right. I will resubmit a feedback survey once they have cleaned them again.

Your tech was prompt and did good work on carpets. As per my subsequent conversation with Suzanna (I believe she was the rep I spoke with at Phone number removed), the tile and grout cleaning were disappointing. I am still trying to find a means of removing streaks of white residue from much of the grout before it can be sealed. 'Any suggestions? Please take a look at photos I submitted by e-mail to "a supervisor." The Zerorez rep offered to send a tech back to rework the tile and grout, however I am hoping to remove whatever this white residue is without having to schedule wait-time for a repeat visit and removing furnishings again (the splattering of fluid was immense during this process). Thanks for asking!

I appreciate that Zerorez doesn't use chemicals. I have children and I want to provide the cleanest atmosphere possible for them. Also, the technician (Rory) was very friendly and easy to work with.