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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional service, excellent results. Thank you
The cost of the above was higher than the estimate I was given and there were additional charges I was not told about which were not included in the estimate. I felt like I had been lied to.
Rory did an excellent job of doing what we asked you to do!
My technician was awesome! He explained every step of the process and genuinely seemed to care about doing an exceptional job on my carpets. Please start servicing the Greenville, TX area without the minimum $350 fee! I'd love to have you back, but the minimum service fee for my area will tend to hold me back. Great job though Zerorez!!!!
GREAT HAIR REMOVAL EQUIPMENT AND SERVICE!!! ON TIME!!!! & VERY COURTESY!!!
Friendly techs and the carpets are really clean
It did not leave a after smell
The pricing was way over the advertisement I thought I was getting. The tile cleaning was not worth the extra money spent.
The service is great. He was friendly, courteous and did a great job.
Clean empowered water that doesn't use harsh chemicals no residue
promptness and quality of service. I appreciate the explanation of carpet cleaning both simple way and the correct way of getting deep into the grim and dirt
My carpet looks great, even old stains look so much better. The carpet is soft and smells good. The tile in my kitchen looks amazing!!! I can't believe how different and clean it is, I can't stop looking at it. My technician was very nice and very helpful, he did an awesome job!
The representative that came was polite and perfessional.
That there was no harsh chemicals, from what I understand, and that the stains do not return!
Thoroughness. No residual build up after cleaning. Technicians are very accommodating and service oriented. You clean a rug no one else will. You clean chairs on site.
Carpet still smells like urine!!!!
Good promotions/clean carpet!/courteous technicians
Professional work, with ease to relate needs to company personnel.
Our technician, Blake, was a pleasure to have in the home. He was professional, polite, informative, and did an excellent job.
Carpet looks great - people were excellent!
Very proffessional and without chemicals; you delivered what you promised.
Don't forget to mention the "gas" charge to your future clients even though they don't ask for it. You'll be more trustworthy when you give the information upfront.
did a great job
got stains out-technician was very nice
Loved the service and professionalism
clean carpets - reasonable rates.
No residue cleaning
You came in and sold me twice what my budget could afford-I had no idea what I was getting into with the $75 gal pet cleaning solution. I budgeted about $250 for my carpet cleaning. My total bill was $543. If I had any idea it was going to cost this much, I would have just ripped up my carpet.
the man that was here was pleasant, hard working etc, so its probably not his fault. But my carpets don't look that much better. still shows stains. greatly disappointed.
Have equipment that worjs
Expert service