Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 14, 2015 — Rated 10 out of 10 by I.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quico and good service

Report a concern   September 14, 2015 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Fast and effective.

Report a concern   September 14, 2015 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not harmful, yet does the job. The tech you sent out was very polite and through. He made sure we were satisfied.

Report a concern   September 14, 2015 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, good technition

Report a concern   September 14, 2015 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice young man did the work.

Report a concern   September 14, 2015 — Rated 6 out of 10 by E.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Well, I paid $240.00 to get (4) pet stains out of the den and (1) pet stain out of the dining room and it's "not guaranteed". Exactly how much does it cost to guarantee it ? I wasn't told there was non-guaranteed and guaranteed stain removals.

Report a concern   September 14, 2015 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soaps or residue

Report a concern   September 14, 2015 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great quality and I love that it does not include harsh chemicals

Report a concern   September 14, 2015 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You left the carpeting really clean, fresh smelling and just plain looking good.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Robert Page Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great! Did an awesome job, my carpet looks great

Report a concern   September 14, 2015 — Rated 8 out of 10 by V.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

He did a good job

Report a concern   September 14, 2015 — Rated 10 out of 10 by Gay Daneman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man, Robert Ochoa was outstanding! he really showed and explained all the steps of Zerorez services as well as what was left behind(suds and dirt...) from another well known carpet cleaner company who cleaned my floors only 2 weeks prior - amazing. I love the fact of not only how you clean but what you clean with. I feel this is very safe for my grandkids but just feels fresher and clean. I will continue to use Zerorez and absolutely will recommend this to my family and friends.

Report a concern   September 14, 2015 — Rated 3 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet didn't come clean at all stains still there after drying we noticed I scrubbed on a few myself and they came out so I know they should have come clean

Report a concern   September 14, 2015 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and thorough

Report a concern   September 14, 2015 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee was on time, looked clean and professional, was very polite, and worked diligently and efficiently.

Report a concern   September 14, 2015 — Rated 9 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians were great to work with; accommodating, polite, and efficient! The only criticism I could give would be that we did not receive a confirmation call for our appointment time the day before, as specified in the email we received after initially scheduling.

Report a concern   September 14, 2015 — Rated 9 out of 10 by H.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of your crew.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Cyndi Rowan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are always cleaner than other companies. Plus, your technicians always do all they can to help you get the outcome you want. I especially liked Sergio and will be requesting him for our new home.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Billy Lynch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The associate was on time, appearance was great and showed the proper identification.
He did a great job of cleaning my carpet.

Report a concern   September 14, 2015 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything is excellent!!!!!

Report a concern   September 14, 2015 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that it cleans my light carpet and the smell of the product.
I was very pleased with Brandon's work and how professional and polite he was.

Report a concern   September 14, 2015 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is very professional and communication is great. How ever my call was to hopefully get some bleach drip marks on carpet dyed (as close as possible) the the colour of the carpet. When the technician arrived and realized what the service call was for, I was informed that Zerores dose not provide that kind of service. Had I been told that when I made the appointment, I would have continued my search for help with my problem. And I did tell the people with whom I spoke with originally that this was what I needed, I felt there was no misunderstanding in what my call was about. As a matter of fact the lady that I spoke with checked with her supervisor before we made the appointment . I understand that my request is not a popular one and I was not expecting a miracle, but plugging the mark is just not an option at this point.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Donna Kendall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bryson did a GREAT job!!! Thank you!

Report a concern   September 14, 2015 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, used twice with no concerns

Report a concern   September 14, 2015 — Rated 10 out of 10 by Cindi Koder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice people to work with. Always go over everything to make sure you are satisfied before leaving. We have used Zerorez several times and ALWAYS been very happy. Would totally recommend you to everyone.

Report a concern   September 14, 2015 — Rated 0 out of 10 by L.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

First, I did not like the paperless presentation. It was very difficult to remember all that I was told. Spots did not go away (did not know they were not guaranteed until I received email receipt). I will be going back to Blackmon Mooring. Used them in Lewisville & they cleaned spots and spots never returned. I had decided to use you because of the commercials on WRR.

Report a concern   September 14, 2015 — Rated 10 out of 10 by Belinda Whiddon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job ... Polite service tech...carpets look like new

Report a concern   September 14, 2015 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great! The service guy was informative and helpful!

Report a concern   September 13, 2015 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did a great job!

Report a concern   September 13, 2015 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It WORKS, professional, polite, and fast!


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