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based on 84669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The serviceman was on time, very friendly and professional. I will be calling them again in the future. The carpets look great best of all!
The carpet was thoroughly cleaned and my technician did a great job explaining everything. The pet removal product was expensive which is the only reason I didn't give you a 10.
I don't know yet - my appointment is not until November 14th. Today is only October 20th.
Professional, informative technician. Prompt service, and reasonable prices.
No harsh chemicals, stains removed, the worker who came by did a great job- very friendly, good attitude
Service was great
Job well done
Timely, reliable, professional and cleans carpet great.
I appreciated the effort to accommodate my scheduling. Knowledge of the window of arrival was helpful. The worker was mannerly and efficient. The cleaning result was excellent
You all made our tile and carpets look AMAZING! Edward was very punctual, and very friendly. Great service, and these carpets and tile look NEW! :)
Nothing harsh
Omid was very professional and did his best to alleviate a problem mishandled by a previous employee. His attention to service was much appreciated.
nothing
No smell. Carpets felt soft and cleaning.
I love that there is no "residue" with Zerorez, and that you are able to help us with pet issues. The technician was fantastic. I think his name was Brandon or Blake?? My bad that I can't remember his name as he was so informative with regard to the treatments and answered every question that we had. He was the best.
customer service
I hate the automatically proposed "upcharges". I did the $99/4 room deal to test you guys out, and the technician immediately recomended a $60 per room pet treatment. He said that my house would smell without it. I declined, and my house does not smell. Also I wanted to get my sofa cleaned, but the technician quoted $220. I asked how much it would be for just the cushions, but he said his manager wouldn't allow him to only do part of the couch because it would look bad. I think it should be my decision if I wanted to risk having a mismatched couch. The carpets do look good though.
The cleaning was very thorough. Derrick did a great job!
Your company always does a great job and the technicians are friendly and always willing to answer any questions I have.
my carpet come out so clean.
Service tech are real nice.
Darwin was very polite, efficient, thorough and all-in-all did a fantastic job cleaning our carpets! We were also pleasantly surprised at how great the entrance way tile looked! That was a bonus. When he finished, the house really smelled good! Highly recommend Zerorez and Darwin!
I really love that everyone who has ever come to my home seems to enjoy working for your company. They all have always been in a good mood and do an excellent job.
The service personnel are always happy and cheerful. They take their time and do not rush through the job.
You always get stains..very tough stains out...and they stay out!!!
Love the weekend hours, reasonable prices and incredible customer service!
no detergent. experienced technicians.
We had a problem with streaks in the carpet and your tech did a good job in correcting the problem.
I would request him next time.
I did not receive my email receipt. Can you email another one?
THE TECHNICIAN TYRON WAS OUTSTANDING. HE WAS VERY FRIENDLY AND KNEW HIS JOB.
Fast and clean immediately
Carpet did not seem as clean as i expected. Tech did a good job.