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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Fast and effective.
Not harmful, yet does the job. The tech you sent out was very polite and through. He made sure we were satisfied.
Good service, good technition
Very nice young man did the work.
Well, I paid $240.00 to get (4) pet stains out of the den and (1) pet stain out of the dining room and it's "not guaranteed". Exactly how much does it cost to guarantee it ? I wasn't told there was non-guaranteed and guaranteed stain removals.
No soaps or residue
Great quality and I love that it does not include harsh chemicals
You left the carpeting really clean, fresh smelling and just plain looking good.
Technician was great! Did an awesome job, my carpet looks great
He did a good job
The service man, Robert Ochoa was outstanding! he really showed and explained all the steps of Zerorez services as well as what was left behind(suds and dirt...) from another well known carpet cleaner company who cleaned my floors only 2 weeks prior - amazing. I love the fact of not only how you clean but what you clean with. I feel this is very safe for my grandkids but just feels fresher and clean. I will continue to use Zerorez and absolutely will recommend this to my family and friends.
My carpet didn't come clean at all stains still there after drying we noticed I scrubbed on a few myself and they came out so I know they should have come clean
Prompt and thorough
Employee was on time, looked clean and professional, was very polite, and worked diligently and efficiently.
Your technicians were great to work with; accommodating, polite, and efficient! The only criticism I could give would be that we did not receive a confirmation call for our appointment time the day before, as specified in the email we received after initially scheduling.
The professionalism of your crew.
Carpets are always cleaner than other companies. Plus, your technicians always do all they can to help you get the outcome you want. I especially liked Sergio and will be requesting him for our new home.
The associate was on time, appearance was great and showed the proper identification.
He did a great job of cleaning my carpet.
Everything is excellent!!!!!
I like that it cleans my light carpet and the smell of the product.
I was very pleased with Brandon's work and how professional and polite he was.
Your service is very professional and communication is great. How ever my call was to hopefully get some bleach drip marks on carpet dyed (as close as possible) the the colour of the carpet. When the technician arrived and realized what the service call was for, I was informed that Zerores dose not provide that kind of service. Had I been told that when I made the appointment, I would have continued my search for help with my problem. And I did tell the people with whom I spoke with originally that this was what I needed, I felt there was no misunderstanding in what my call was about. As a matter of fact the lady that I spoke with checked with her supervisor before we made the appointment . I understand that my request is not a popular one and I was not expecting a miracle, but plugging the mark is just not an option at this point.
Bryson did a GREAT job!!! Thank you!
Excellent service, used twice with no concerns
Very nice people to work with. Always go over everything to make sure you are satisfied before leaving. We have used Zerorez several times and ALWAYS been very happy. Would totally recommend you to everyone.
First, I did not like the paperless presentation. It was very difficult to remember all that I was told. Spots did not go away (did not know they were not guaranteed until I received email receipt). I will be going back to Blackmon Mooring. Used them in Lewisville & they cleaned spots and spots never returned. I had decided to use you because of the commercials on WRR.
Great job ... Polite service tech...carpets look like new
Everything was great! The service guy was informative and helpful!
Ricardo did a great job!
It WORKS, professional, polite, and fast!

Quico and good service