Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2015 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was prompt, courteous and explained my options clearly and carefully. The carpets look great and the house has a much better smell. I have pets and they don't always keep things as tidy as we would like.

Report a concern   October 9, 2015 — Rated 9 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very professional. Did a good job.

Report a concern   October 9, 2015 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean. Carpet felt great.no residue. Dried quickly. Promp and freindly service

Report a concern   October 9, 2015 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

hope that my carpets stay cleaner longer. last cleaning didn't last long

Report a concern   October 9, 2015 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked great after having them cleaned and treated with zerorez. The service technician was extremely nice and helpful. Appointment was easy to set up and zerorez came out with in a couple days of my request. Actual price was in line with quoted price over the telephone. No extra or hidden fees. Will definitely use zerorez again in the future.

Report a concern   October 9, 2015 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My initial conversation with the front desk lady was great. She was very understanding when my phone kept disconnecting her. The man that came to give the estimate was a delight. Very good at what he does, BUT he said someone would call us back when he turned in his estimate and we have heard from no one. I called on Thurs and was told that you had a high volume of calls and could my call be returned. It's Friday and I'm still waiting. I would like to have our carpets cleaned this month, so if you would please pass this along I'd be ever so grateful Thank you

Report a concern   October 9, 2015 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are wonderful and the technicians are very nice.

Report a concern   October 9, 2015 — Rated 9 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, very clean and sanitary

Report a concern   October 9, 2015 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was on time, friendly, professional, and did a good job. Best carpet cleaning I have had. Thank you

Report a concern   October 8, 2015 — Rated 7 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

I wish I had known in advance that the carpet would need to dry overnight before I could move my furniture back in place. The high-traffic areas weren't as clean as I had hoped.

Report a concern   October 8, 2015 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products is okay. The service was very good. The technicians Miguel & his son they very friendly. Before they started Miguel made sure what I wants. Everything was okay. Excellentjob.Going to use Zerorez next time.

Report a concern   October 8, 2015 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was done ina professional way. The sales pitch was presented, but not pressured. All in all a happy camper.

Report a concern   October 8, 2015 — Rated 10 out of 10 by Rodney/MaryAnn Klett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert, the technician, was the most gracious, polite and accommodating young man. He did his very best to please and from what I can tell did a very nice job. There may be a couple of areas of "heavy traffic" that could need a little more attention once everything is dry. As of now, I am completely pleased with Zerorez and will certainly recommend you to anyone who asks.

Report a concern   October 8, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like knowing there is no soapy residue left in my carpets. Also, the technician tried to address of my concerns.

Report a concern   October 8, 2015 — Rated 9 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap products and fast friendly service.

Report a concern   October 8, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals. No soap.

Report a concern   October 8, 2015 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest performer
Delivered what he said he could
Pleasant and a hard worker

Report a concern   October 8, 2015 — Rated 5 out of 10 by W.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I don't know if you can do anything. We used zero Rez in 2012 and it was an amazing job. It was great the spots did not come back. This time the spots were back the next morning and they now look orange and the carpet smelled this morning. I don't know what the difference is but it was not as good as last time. The spot are more pronounced now.

Report a concern   October 8, 2015 — Rated 8 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Clean most important room first. This room still has some stains but the rest of the house is perfect!

Report a concern   October 8, 2015 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were prompt and curtious and you actually gave me a bottom line and it did not change when it came time to pay the bill. Ang my carpets look fabulously new.

Report a concern   October 8, 2015 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service person was very professional and explained all that he did

Report a concern   October 8, 2015 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work, carpets came out like new. No strong chemical smells. Tyrone was terrific!

Report a concern   October 8, 2015 — Rated 10 out of 10 by Norman & Linda Renaud Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your follow-up and comeback guarantee was for real, and it came out better the second time.

Report a concern   October 8, 2015 — Rated 10 out of 10 by Steven Green Zerorez Dallas/Ft. Worth
What do you like about our products and services?

odor free and fast drying

Report a concern   October 8, 2015 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, carpets were very clean

Report a concern   October 8, 2015 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really liked your technician Fred, and how my carpets looked when he was finished cleaning!

Report a concern   October 8, 2015 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very knowledgeable carpets look great and not very wet when he left, so dried quickly

Report a concern   October 8, 2015 — Rated 9 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals

Report a concern   October 8, 2015 — Rated 9 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Safe

Report a concern   October 8, 2015 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that they worked and that the technician was able to complete the work quickly.


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