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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
green, no chemical residue
dried quickly was very clean and nice serviceman
The products do a great job of cleaning carpets. The company representative was very helpful and informative.
Fast, effective, and affordable.
Prompt service,Good Job.Need to tell tech to put on shoe cover after he in the house not while leaving trk.other then that As I said,Good Job
the carpet looks like new when cleaned.
You did a thorough job, better than the previous one we used and you came back to fix one spot without any question.
Safe, reusable and left the flooring looking and feeling great!
clean, good service, knowlegable
no residue and willing to re-do if necessary
Blake was very knowledgeable and considered all of my concerns. Like the cleaning with no soaps or detergents. My carpets look very clean.
actually cleaned my carpet compared to other service providers!
You declined to clean the livingroom
Process is quick to dry and no high pressure from tech to purchase other services.
Chemical free clean.
I am normally satisfied after my cleaning with Zerorez. After the technician finished I thought everything was done well. But it wasn't until he left that I realize it wasn't the same clean I had with my previous experience with zerorez. My three year old smelled the newly cleaned carpet and told me in stinks. I didn't realize it until I put my nose to it and sure enough it did. I don't know if a formula was changed but I wanted either no smell or the fresh smell of orange/magnolia that you guys use to prespray the carpet. The carpets were also left soggy which is fine because I know it is supposed to be wet after a steam clean. However when it dried it felt stiff which is not my previous experience with a steamed clean carpet from zerorez. There was also carpet issues that was pointed out at the beginning of the clean that didn't get addressed. I pointed out a spot where the dog had vomitted that still looked and felt the same after the clean. I also noticed another spot that didn't look clean which I didn't point out but expected it to be clean. The technician was a hard worker but the carpets were not the same clean I am use to with zerorez. Overall I am not satisfied with this clean. It just feels like another mediocre carpet cleaning experience.
Zero smell, dried quickly and had the carpets looking much improved immediately and even better when they fully dried. I don't know if friendly is a requirement for your technicians but our tech certainly was very friendly as well as professional.
your great
The technician did not give me my gift certificate for the Brazilian steakhouse.
No residue
do a great job and every technician is professional and courteous.
I love how my carpeting looks like new without the use of harsh chemicals. Brian, the service tech, was very professional and finished the job quickly and did a great job.
No soap used on the floors
The tech was very respectful and did an awesome job! I will be using your company again.
good service and results
Punctual, fast, friendly and the carpets are really clean
Everything went well! On time and well done!
The carpets felt really clean & the technician was very professional.
Service was efficient and thoroughly completed.
It was easy to get a quote and schedule the cleaning service. The cleaning service was performed very professionally