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based on 84669 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional service people who knew their stuff
Knowledge, well trained people , quality of the process.
Excellent cleaning, professional and friendly service.
Always on time, informative, friendly, takes care of my things, always do an awesome job.
My floors were not overly wet, they felt clean an fresh. The Tech was very polite and answered all my questions
He came early , good job on the carpete. Very professional
carpet cleaning and protection
Carpet had a mildew smell after cleaning
A very thorough job by a pleasant technition. Thank you.
Robert gave us outstanding customer service. The cleaning process is fabulous -- it's nice to have that fresh feeling again!!!
Everything start to finish was great from the first call to the completed job. Excellent.
First your service technician was great. HOWEVER your telephone rep told me that I could get a $60 upgrade for NO MORE STAINS guarantee . I upgraded this by another 100 for whole house. Well UNFORTUNATELY when I was given receipt the $60+100 was only for spot stains no guarantee of returning. I think I was misled by your phone order person
Very clean carpet
Exceptional. Darwin was very professional. He did an excellent job.
I like the fact that when we had a small problem with the initial service that you responded right away, sent a technician out to make it right and did not charge us for the follow up visit! That is customer service at its best!
Paul was very helpful and really explained the process very well and the products worked amazingly on the carpet
Doesn't stink worked great on my stains.
Easy to schedule an appointment, you show up on time, friendly service technicians. Plus, my carpets always feel and look clean when you are finished.
Results are good
The gentleman that did the carpet did a good job, but stripping the floor was dirtier that be fore he started on it. It was the worst job ever done on our floors.
we had to scubb them with a broom and then mop them and it looked 100% better than
the job your guy did. your guy left the floor dirtier than when he started and full of dirtier streaks, We will not call you back or recommend your company to anyone.
Rondy is familiar with my job.
Very courteous staff. Kept us advised of when the Technician would arrive. Tech was very professional and answers all questions we posed.
cleans the best!!!!!!!!!!!!!!! Your'e tech did the best job ever. pay him double!!!!!!!!!!!!!!!!!!!!!!
Clean with no residue. Most thorough clean
Gary was exceptional in providing outstanding service. The carpet is 20+ yrs and looks like new!!
Dries fast and did a good job of cleaning a few very dirty spots.
Results were fantastic. Eric was great
On time, in fact, a little earlier than stated. Very fast, efficient and the carpets look new!!
Carpet wasn't clean, still had small dirt spots on the carpet I expected to be clean. I understand major stains would not be clean and we dont have any of those, but what's the point if the carpet looks the same. Will most likely go with a conventional cleaner next time.
The are treads marks still from where the cleaner went over an area that will not go away. It's been a month