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based on 85366 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets dry quickly - all natural products used for a safe environment - carpets look new after cleaning - very professional technician that cleaned our carpets. We did recommend them to my daughter. Very satisfied with the whole process from scheduling an appt. to making the payment. Also did not try to sell other products what I was quoted was what the final price was to clean. Most companies now will try to sell products you do not need or even care about..
Friendly phone service and friendly technician
Not sure that there's a certain something that I like or dislike about the product, I just know that whatever is used is AMAZING!! Our guy Fabian did an outstanding job of getting my soon to be home's carpets cleaned!! My boyfriend has 2 daughters and also has dogs that had the run of the house! Today, after the carpets have dried completely they still look great! There will not be a call back to say that you all need to come back out again!! Thanks, much appreciated!
Customer service is great and they do a wonderful, thorough job.
Rep was awesome and provided great customer service and attitude
It pulled the dirt out of my carpets. My technician was polite and very thorough.
Safe cleaning products
It works! Easy to schedule. Always on time.
I was very pleased with the result of the carpet cleaning. We had our carpet cleaned prior to the holidays by a different company. The results don't even compare. Your technician presented himself well, and was very professional. I truly believe I received a good value.
The carpet and sofa cushions looked much worse after you came. You will try again next week.
Your Tecnician, Tyrone, did an excellent job, and was very polite. This was very important to us, and we appreciate how professional
he was!
That you do a professional job in a timely manner and show up on timw
Customer service and follow up is awful
Professional well done job AND with zero chemicals. Thanks for a nice job!
Review our account before the text shows up and don't try to upsell us on protection spray, when we bought it from you the last time cleaned our carpets
Arrived on time; did good job and departed,all without"fuss & feathers"!
Technician was great. Only thing I noticed was that one particular area dried in hard clumps.
Robert was great.
Your technician delivered a great service
Justine did Excellent job.
Paid extra for treatment for pet stains and odor is still there.
My carpets are clean!
cleaning was thorough and excellent customer friendly
Your service man was on time, he did a great job. I feel that my carpets are clean.
no harsh chemicals
Called when you where on your way. Very professional. Did a great job.
We are not disappointed, but are a bit bummed that the $150 pet treatment didn't elimimate the pet smell. It isn't anyone's fault but the cats though.
We have used Zerorez at my office before and this is the first time I had them over for my home.
We are Very happy with the job that was done at our house in December 2015. Zerorez cleaned our carpets, rugs, wood floors ,tiles in the kitchen as well as in the bathrooms. We also had them seal the grout for the tiles as well as seal the granite counter tops. Their lead technician, Zerorez calls them Captain, is very knowledgeable and makes sure that they explain what's going on in the house, does some test cleaning in the areas you want to be cleaned and shows you the sample dirt that comes out, then finally measures the areas to you want to be cleaned and discusses the total cost. I am very happy with Captain Eric who lead the cleaning team.
A Job Well Done ! Thank you Zerorez.
How our carpet looks afterwards
You brag in your commercials about how you can get all these stains, then when your people get there you can't or want to charge extra for pet stains. False advertising!! You don't use chemicals and so you can't clean stains. My friend recommended Zerorez, and said you guys were great! I was very disappointed. I couldn't afford the expensive pet stain treatment. So carpet didn't look much different😕