Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 22, 2015 — Rated 0 out of 10 by A.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

+Well, after a month, I'm STILL waiting for my carpet to be fixed correctly. And we are moving in 2 weeks!! Ugh!

Report a concern   October 22, 2015 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning of floor tiles beautifully done. Respectful employees.

Report a concern   October 22, 2015 — Rated 10 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciate the ability to get my carpets cleaned without harsh chemicals and fumes, Mark was very knowledgeable and clearly takes his work seriously. I appreciate his professionalism and desire to exceed my expectations. I am glad to learn that furniture and area rugs can also be cleaned in this manner.

Report a concern   October 22, 2015 — Rated 10 out of 10 by Karyn Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly technicians.

Report a concern   October 22, 2015 — Rated 9 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Techs was great on explaining everything in fetail.

Report a concern   October 22, 2015 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no soap in my carpets! no pressure to add on more services. "Paul" was fabulous...kind, courteous, polite, respectful, hard worker...

Report a concern   October 22, 2015 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Healthy cleaning method...excellent service!!!

Report a concern   October 22, 2015 — Rated 10 out of 10 by B.A.B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the clean water process

Report a concern   October 22, 2015 — Rated 4 out of 10 by I.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet is not fully cleaned

Report a concern   October 22, 2015 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was very nice and accommodating. My husband was home sick and he was quiet and as quick as possible.

Report a concern   October 22, 2015 — Rated 9 out of 10 by S.A.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work good [price

Report a concern   October 22, 2015 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning and pet stain removal.

Report a concern   October 22, 2015 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products just WORK. Everything is clean and the house is left without any weird smells of chemicals.

Report a concern   October 22, 2015 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good result and no indication of any residual shampoo.

Report a concern   October 22, 2015 — Rated 9 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Each technician is competent and sharp.

Report a concern   October 22, 2015 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do the best job of anyone.

Report a concern   October 22, 2015 — Rated 4 out of 10 by S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After my carpets dried completely it did not look like they had even been cleam. Most of the stains where gotten out. There were a few stains after drying that did not come out completely

Report a concern   October 22, 2015 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very c lean and fresh

Report a concern   October 22, 2015 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgable, friendly and helpful and did a great job on the carpets.

Report a concern   October 22, 2015 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly, punctual...and CLEAN carpet!

Report a concern   October 22, 2015 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It didn't take long, the technician was on time, even early and he was pleasant. My carpet looks and feels great.

Report a concern   October 22, 2015 — Rated 9 out of 10 by Ashley Cooper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It makes the house feel new again, especially considering we have three dogs and a cat!

Report a concern   October 22, 2015 — Rated 10 out of 10 by Katheline Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks brand new!!! Love thatthere was a special that we could use to be able to try out yourcompany. Plan on using you every 6 months! Please put us on your mailing list when specials are being run. Tyrone was extremely professional and did an awesome job. Have already recommended your company to several of my friends!

Report a concern   October 22, 2015 — Rated 10 out of 10 by S.J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Travis was wonderful! He did an excellent job, taking his time to do it right.

Report a concern   October 22, 2015 — Rated 10 out of 10 by C.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet dried nicely and feels good to walk on barefoot. The tech was very friendly and helpful

Report a concern   October 22, 2015 — Rated 10 out of 10 by D.A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My rep was great.

Report a concern   October 22, 2015 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was wonderful. My technician did an amazing job. He explained what he thought I needed to add to protect my carpet. Overall, great service!!!
The product made my carpet feel like new again.

Report a concern   October 22, 2015 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No Chemicals, good service. But I don't appreciate that you won't backup the pet stain treatment I received. I got the email that says if smell or stains come back, it's too bad, so sad, but you will not come out and finish treating them. I paid a lot of money and that is not the type of service follow-up that I expected from your firm.

Report a concern   October 21, 2015 — Rated 9 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech very nice

Report a concern   October 21, 2015 — Rated 8 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

When customer request morning appointment a month in advance make sure that is honored


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