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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent job and service
Carpet cleaning
The customer service representatives are friendly and knowledgeable. I like the fact that I get a call prior to the person arriving at my house, and they are always prompt. The person is always friendly and professional and they always do a really great job.
Something went wrong at the doorway between kitchen and front room. It looks very dirty, and carpet was forced under metal strip.
The recent service we had done was not what we expected, I will say the first time we used your service it was awesome, the carpet was soaked when the tech left, and once it dried you could basically see the same spots in the rug. I have a carpet cleaner that we use on a regular bases to maintain our carpet we just wanted to get a professional cleaning this time, so this time I'll say it wasn't a good job but I will say the guy was friendly and good customer service.
We were very pleased with the results of our carpet, it looks like new. There were some spots that we didn't know what they were from, & Jimmy was able to remove them.
Jimmy Ayers was very professional. When he came in, introduced himself, asked me to show him what needs to be cleaned, & he explained in detail what the procedure was to cleaning the carpet. Will recommend to friends, & we will use your Company again.
Technicians are always prompt, professional and do outstanding work. Our service technician worked extremely hard to remove the red wine spills. We are always satisfied with the service.
Great cleaning, products are superb!
It just works. No smelly residue or shampoo.
Efficient, knowledgeable and friendly technician.
I like the use of water instead of chemicals. However I wish the results lasted longer than 2 weeks.
Great product and friendly service. Carpets dried very fast with no residue.
Have used company for multiple cleaning
My last job was not as good as the tile was not
Done very well..and spot in office was not
Lifted.. Depends on the tech
How clean my carpets get!!!
Good products and great service!
When you have a king size bed and bedrooms don't charge by the square footage of the room .
I actually liked your technician, he was well educated on flooring in general and very helpful, polite and a total pleasure!
So far so good. Great service
Chemical free cleaning!
I think your way of cleaning is GREAT and your employee was very very professional in everything that was done. I did however had some doubts about one section that didn't look like it would clean so Bryan said to let it dry and see if it looks better. We did that and did not put furniture back until tonight giving it more than24 hours to dry. My spots have not come clean and I was wondering if you might try something different. Please contact me would appreciate it very much. Joseph H Last name removed -- Phone number removed.
Finley was professional and very helpful.
Very effective product with great results. Technicians are helpful & knowledgeable. Tyyrone did an excellent job.
The product is great! It cleans effectively without leaving soap in the carpet, restores a new look to the carpet; and the service is professional and courteous.
Clean and great service
no chemicals & excellent staff
Cory Smock was great! He was honest and upfront about the services, along with what he could do!!
Quick and professional
They did a good job and were on time.
Our technician, Darwin, was very professional and very knowledgable. He helped us understand the process and the value of a totally green carpet cleaning. We will definitely us Zerorez and hopefully, Darwin, again.
Quick dry time