Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 5, 2016 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non chemical and doesn't leave carpet wet

Report a concern   January 5, 2016 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the idea that it's mainly just hot water cleaning our carpets and that there won't be the residue left by other carpet services.

Report a concern   January 5, 2016 — Rated 10 out of 10 by E.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time
carpet is very clean
technician competent and friendly

Report a concern   January 5, 2016 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional service. Went out of their way to move small items on floor in order to clean better. Carpets are left just a little damp.

Report a concern   January 5, 2016 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin was awesome. My carpet looks like new.

Report a concern   January 5, 2016 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employees are friendly and informative about the process.

Report a concern   January 5, 2016 — Rated 8 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not really satisfied with the carpet cleaning which you recently performed.

Report a concern   January 5, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time, professional and friendly.They did a great job on my carpets, and I will have them out again.

Report a concern   January 5, 2016 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did an amazing job, got out all the dog smell from previous owner and carpets look great!

Report a concern   January 5, 2016 — Rated 9 out of 10 by V.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to schedule and our carpet looks better

Report a concern   January 5, 2016 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was our first time using Zerorez. So far we love the outcome. Also the tech who came out to clean was wonderful!

Report a concern   January 5, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was extremely professional

Report a concern   January 5, 2016 — Rated 9 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service!!

Report a concern   January 5, 2016 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician who cleaned the carpet was the most thorough tech ever! We were so impressed with his expertise in bringing back the quality of the carpet. Didn't settle for okay, but for perfection. Please inform our tech how much we value his superb workmanship. Mark Galati was our technician.

Report a concern   January 4, 2016 — Rated 9 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaner who came to the house was great; the only issue I have is he mentioned his brush (or some piece of equipment) broke, and he would have been able to get my tile and grout cleaner had it been working. That was a bit of a let down, to think it could have been cleaner.

Report a concern   January 4, 2016 — Rated 6 out of 10 by K.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was done VERY quickly. The last time my home was cleaned, the tech took his time and went over the carpet slowly and did a very THOROUGH job. These two techs did 4 rooms very fast. When I mentioned it, they said the wand and pressure were better.

I was disappointed that they did not take their time like the tech who cleaned my home last time. He was wonderful. Wish I could have had him again.

Name removed

Report a concern   January 4, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all natural

Report a concern   January 4, 2016 — Rated 10 out of 10 by Donna Havens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The method of cleaning my carpets without a lot of chemical residue.

Report a concern   January 4, 2016 — Rated 10 out of 10 by Maria and Eric Spolar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Works very well.

Report a concern   January 4, 2016 — Rated 5 out of 10 by F.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the person who came out didn't have correct info, and i payed 90$ for the stain resistant and i don't think it is working

Report a concern   January 4, 2016 — Rated 1 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I feel like your company false advertises on the prices. I hear several radio stations give out different prices per room, but when I called to make the appointment you charge extra for EVERYTHING and I mean EVERYTHING! I seriously think I overpaid for my service, the carpet didn't even smell fresh and was left very wet. I know for a fact my carpet wasn't that bad off, even the tech informed me that my carpet was not as bad as some and I knew that. I just wanted my house to smell fresh and clean and it didn't even have that smell. I am just disappointed and want some sort of refund back, not all of it, but at least some portion of it since I hear this company is the best and just didn't see that.

thanks, First name removed Garcia

Report a concern   January 4, 2016 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap residue left on carpet.

Report a concern   January 4, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

natural and not harmful for kids or pets

Report a concern   January 4, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, fresh, removes odors.

Report a concern   January 4, 2016 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly option to traditional carpet cleaning

Report a concern   January 4, 2016 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's green, and I don't worry about my children walking and playing on chemically treated carpets.

Report a concern   January 4, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person was there a little prior to first available time. He was efficient and courteous. I like your cleaning method and the speed at which the technician completed the job.

Report a concern   January 4, 2016 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The water powered system cleans pet stains and odors. The stains do not return.

Report a concern   January 4, 2016 — Rated 9 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was really good. He did a very thorough job and was courteous and professional.

Report a concern   January 4, 2016 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the second cleaning was the quality I expected. Thank you.


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