- Phone: (214) 372-5326
- Visit Website
based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We loved how we were able to see the dirt, hair, and dust collected from the carpet. We loved the look, feel, and smell (or lack of smell) in the carpet. Ricardo was a wonderful technician! We really want him to come back when we have our carpet cleaned again in 6 months! He is terrific! His professionalism and caring attitude will help Zerorez go far!
I was pleased with the service man , but all the areas of concern, that he asked me about , did not come out very good , my wife Allison said the areas looked just. as dirty, she wants me to get another carpet cleaner company to come out and get the stains out, not a good result for zerorez
Corey, the associate who did the work at my home was courteous and professional.
The process was done in a very professional manner.
Reliable service.
Professional and knowledgeable workmen.
The technician wasn't on time but was very nice to deal with. The pet stain smell was not completely removed.
Dustin did an AMAZING job on our carpets, tile, and furniture. Very professional and courteous, and patient with me while I added more to his job. :) He really took the time and effort an outstanding job requires.
Our rep was so friendly and professional.
Darwin was very nice and did a good job on the carpet.
Price, communication and service level.
He was in a hurry and missed areas of my carpet
Communicated in a timely manner.
Durrell was very professional and extremely knowledgeable
of all services that your company offers.
Professional rep who came to our home
awesome customer service from our guy, he was very polite and did an amazing job.
I like that you don't use chemicals or detergents, that you are a "green" company.
Both of the technicians were most courteous.
The gentleman I talked to is making my experience right. I now have a better feeling about your company.
Zerorez is always on-time and efficient. The employees are courteous and knowledgeable. My carpet always looks brand new after it is cleaned.
Products are very clean...no smell. Service was excellent.
professional service
This time, it was about the tech named Frankie.
Service men are very courteous. My carpets are very clean after they are done.
No smell and dries within a few hours. makes carpet look brand new each time Zerorez cleans
Service was very good, he explained how the carpet is cleaned and the products that are available.
I had my carpets cleaned on Monday 2/15 and I was thoroughly pleased with the service tech and the service. I have been transitioning to "clean-green" products for some years now and was glad to incorporate Zerorez into the mix. Thank you!
Very thorough cleaning even when it would have been easy to blame results on carpet being over 10 years old. Great communication, before, during and after! Calling during the appointment was so impressive. Really great service and my carpets look great!
It got the stagnant smell out of a 30+ year old carpet.
It worked
The salesman was so informative and walked us through everything he was doing. He was respectful of our house and our family and was very courteous. He did a great job and I would highly recommend your services-plus, your prices were very reasonable! Thanks for everything!
There were a couple of spots where a chair was in the way so they skipped it. Technician was very pleasant. Somr confusion about the tile but that seemed to be the office
Accountable for safety, scheduling, expain the scope and positive attitude.