Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 13, 2016 — Rated 8 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Two guy team would make it better I helped drag hose to keep freshly painted stairs from scratches. He did a great job!

Report a concern   January 13, 2016 — Rated 9 out of 10 by J.M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Without the use of scented soaps or anything, my house smelled clean after they were finished. And the carpet had more life to it again in areas with high foot traffic that felt low and dull.

Report a concern   January 13, 2016 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very courteous and knowledgeable.

Report a concern   January 13, 2016 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good JOB. POLITE SERVICE MAN. CAME on TIME.

Report a concern   January 13, 2016 — Rated 8 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

When I made appointment I was promised Maverick tickets..... Technician knew nothing about it.......???? no tickets...not to happy about broken promise.
Name removed

Report a concern   January 13, 2016 — Rated 10 out of 10 by Cathleen Ewing Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional!!

Report a concern   January 13, 2016 — Rated 10 out of 10 by Debra Cooper. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The attitude of the representative and that there is no residue left in the carpet

Report a concern   January 13, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. Very Professional. And always do an outstanding job.

Report a concern   January 13, 2016 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Durnell did an amazing job. His attention to detail was very appreciated.

I also love that there is no residue or recurring spots. And the carpets dried in about 4 hours.

Report a concern   January 13, 2016 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough. Arrived on time! Did a terrific job.

Report a concern   January 13, 2016 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great customer service

Report a concern   January 13, 2016 — Rated 10 out of 10 by Sara Bender. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

call ahead arrival, prompt arrival (I was last of day, too!), professional, nice technician, efficient, good work!

Report a concern   January 13, 2016 — Rated 10 out of 10 by A.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Waverly was AWESOME!!!

Report a concern   January 13, 2016 — Rated 10 out of 10 by Carol Dunayer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent

Report a concern   January 13, 2016 — Rated 10 out of 10 by Tim Snyder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great employees. They know what they are doing and actually care about what they are doing. One would be a fool to use any other company.

Report a concern   January 13, 2016 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always a great clean!

Report a concern   January 13, 2016 — Rated 9 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you do not use soaps or chemicals to clean the carpets.

Report a concern   January 13, 2016 — Rated 9 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were prompt and courteous and did a fantastic job! My carpets look amazing.

Report a concern   January 13, 2016 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, well-mannered staff, efficient/effective cleaning. This technician did a particularly good job.

Report a concern   January 13, 2016 — Rated 5 out of 10 by A.A.J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet and tile cleaning was good. What I was charged for the rugs to be cleaned and they are still not clean is very dissapointing!! Being charged $300 for the pet treatment and still smells like pee!! If y'all really want to satisify me you could come clean the rest of my tile. I was impressed with how well that worked. As of now I would say I am definetily not satisfied with what I received for the amount of money I was charged. Almost $800 and still smells like pee.

Report a concern   January 13, 2016 — Rated 9 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that products are natural and safe.

Report a concern   January 13, 2016 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys did a GREAT job !!!!

Report a concern   January 12, 2016 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look and feel so clean, natural and refreshed

Report a concern   January 12, 2016 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism

Report a concern   January 12, 2016 — Rated 9 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and professional. Fair price. Good results, although our carpet in our den was buckling in several place when it was still damp. Thankfully it flattened out by morning when it was completely dry.

Report a concern   January 12, 2016 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   January 12, 2016 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets feel and look clean and I have old carpet. The serviceman was so attentive to my needs and comments. He was such a gentleman and really did such a good job. Will definitely use your service again.

Report a concern   January 12, 2016 — Rated 9 out of 10 by G.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning technician was very courteous and professional.

Report a concern   January 12, 2016 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism of the staff. The costs are reasonable. Quality cleaning.

Report a concern   January 12, 2016 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, successful cleaning


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