Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83952 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 19, 2016 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like knowing that there are no harsh chemicals on my floors.
it looks nice!

Report a concern   January 19, 2016 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both technicians were very thorough in their work. As well, the lead technician did a great job answering question and even suggested a better quality filter for both of my furnaces.

Report a concern   January 19, 2016 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way it cleans tile! Awesome

Report a concern   January 19, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rory, your carpet tech was very thorough. Extremely helpful.

Report a concern   January 19, 2016 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech Rob was great.

Report a concern   January 19, 2016 — Rated 10 out of 10 by Josie Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and skilled technician. The cleaning process is thorough and not using harsh chemicals is preferred,

Report a concern   January 19, 2016 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician. Explained the processes and equipment. Very efficient

Report a concern   January 19, 2016 — Rated 10 out of 10 by Lesli LaDuke Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Getting an appt was quick and easy. Tech was very friendly and helpful. He offered services but wasn't pushy.

Report a concern   January 19, 2016 — Rated 10 out of 10 by J.E.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the carpet looks and stays longer than other carpet cleaning

Report a concern   January 19, 2016 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great and the carpets look really good.

Report a concern   January 19, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was your representative, Tyrone Randall. He was awesome!!!!!!!!!!!!!!!

Report a concern   January 19, 2016 — Rated 10 out of 10 by Mike Dry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great

Report a concern   January 19, 2016 — Rated 1 out of 10 by K.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I used to love Zerorez but the last 2 times I've used your service I have been disappointed

Report a concern   January 19, 2016 — Rated 9 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez for several years. Cleaning process delivers a clean, fresh look to carpet.

Report a concern   January 19, 2016 — Rated 7 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Two small bedroom chairs were not moved to clean the carpet underneath. Now a reschedule has to be done.

Report a concern   January 19, 2016 — Rated 10 out of 10 by Denyse Zamora Zerorez Dallas/Ft. Worth
What do you like about our products and services?

PROFESSIONALISM!~!!!!!

Report a concern   January 19, 2016 — Rated 10 out of 10 by Kaprisha & Arthur Armstrong Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Home smelled really fresh and carpet dried fast witha all stains gone.

Report a concern   January 19, 2016 — Rated 7 out of 10 by E.B.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The techs worked very hard in a multiple duct environment and seemed to do a thorough job.
However, my master bath still has that "moldy" odor that I had hoped duct cleaning would eliminate. Other rooms seem better. All in all, the result of all that hard work was not quite 100%.

Report a concern   January 19, 2016 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality, courtesy, and quality of the results.

Report a concern   January 19, 2016 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men work very hard

Report a concern   January 19, 2016 — Rated 10 out of 10 by Larry Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tools with minimal chemicals, no odors and awesome service. I have had 2 or 3 different service men out and all have provided great service with the best attitudes. Its easy to see they enjoy their jobs.

The staff as Zerorez just simply do it the right way!!

Thank you all Larry Thompson

Report a concern   January 19, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed with the brush they used to dig into the carpet before cleaning it. I have been using your company for the past few years and that was the first time I saw that piece of equipment.

Report a concern   January 19, 2016 — Rated 9 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech. Prompt service and done fairly quickly.

Report a concern   January 19, 2016 — Rated 9 out of 10 by Y.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My House smells so good the carpet looks new and it was almost dry by the time the technician left

Report a concern   January 18, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They do what they claim. On time, polite and capable service tech.

Report a concern   January 18, 2016 — Rated 0 out of 10 by J.C.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

you disappointed me in so many ways

Report a concern   January 18, 2016 — Rated 10 out of 10 by Kevin Leis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Frankie was great!

Report a concern   January 18, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Second time I have had you all in a week. We had some :challenges" but I was impressed and delighted they way they were handled by dispatch, our Tech, Braxton and others. Thank you! Have already endorsed you all on FB.

Report a concern   January 18, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

cleanliness....quick.....

Report a concern   January 18, 2016 — Rated 10 out of 10 by Lesley Dalme Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that there are no chemicals , the carpets look great, I'm very pleased.


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