- Phone: (214) 372-5326
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based on 84668 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good work and prompt. Very nice polite young men and very hard workers.
Good at getting stains out.
great service
The follow up call backs and good phone customer service, satisfaction garantee.
Easy to set up appointment. Courteous professionals, thorough in explanation of options.
Very professional from beginning to end. Scheduling, follow up call, on time arrival... all on point. Technician explained everything he was going to do and how he would do it.
Durnell was exceptional in his service and explained the whole process and set expectations of the work he was going to perform.
Prompt, courteous, very thorough. Explained everything before doing anything.
No residue or fragrance remained in my carpet
The technician was friendly, professional,and on time. He did a high quality job.
My carpets look great and the technicians were on schedule and polite.
No funky odors left behind. Spots were removed! Service was timely and well done.
The tech who came out to clean our very carpet that had very old stains did a beautiful job of getting out all but the very largest worst stain and that is considerably improved. He far exceeded my expectations!
The carpet was wet for over 24 hours. This may be due to the pet treatment.
you do an excellent job under the worst of circumstances
Smells fresh and greatly appreciate good work that was done by Robert!
Clean, cleaner, cleanest! No soap!
Everything
Easy customer service and easy to schedule
No chemical smells, carpet feels good, service men have been considerate
I will see how you do when you come out to fix what you left last time.
your technician was very friendly and did a very good job. I hope that when I use you again that he will be available to do the job.
The tech provided excellent service. No complaint there. I was just disappointed w/the appointment setting/time. I was told when I first called that it would be between 8-12 and later in the week given a shorter window of 10-12. Later told they were running late. He was not there till almost 2pm, that was ridicules. I would not be upset if they would of just told me the right time for my appt. Seems like they are trying to set up appointments. every two hours!!! People have life's and we also make appointments and keep our word. Thanks to you all we had a party at 4pm and only one of us got to go!! You really need to improve your appointment setting. I may try your business one more time just to see if you have improved if not I will sure contact the radio station and let them know my thoughts.
The worker was good. He was a trainer and did an excellent job of training and educating me on my carpet
Green cleaning.
No chemicals, friendly service.
Omid Arani has improved my perception of zerorez. He made me feel more valued as a customer. As a result my rating went from 0 to a 7.
no residue
The technician was very nice and helpful, but he also damaged my toilet and caused a leak. I notified Zerorez and sent pictures as requested and have yet to receive a response or confirmation that my email was received.
Their quick and efficient service. Got the job done in minimum time.